[pianotech] Tuning in a down economy

Tom Servinsky tompiano at bellsouth.net
Tue Mar 17 17:58:46 PDT 2009


Wim,
Couldn't agree more with your attitude.  I plan on being as creative as possible in order to keep my schedule busy.  On top of all of this bad economy, I have another daughter head to college this fall and another getting married in October. Double whammy! Or triple whammy if including the economy.
Tom Servinsky
rom: wimblees at aol.com 
  To: Pianotech at PTG.org 
  Sent: Tuesday, March 17, 2009 8:04 PM
  Subject: [pianotech] Tuning in a down economy


  Tuning in a down economy
   
  A little while ago we discussed our work during this slow economic time. While some of you are busier than ever, there are quite a few who are experiencing a significant decline in income. I wrote that I was considering lowering my tuning fee by 40% in an effort to get more business.  
   
  Some of you stated that I shouldn’t lower my rates, and that I should only charge what I am worth.  That’s fine, but exactly what am I worth? I know what I should be charging, but I also know what the other piano tuners in Hawaii are charging. Although my “normal” rates are more than the others, I wasn’t getting enough business to pay the bills. So I had a choice to make: starve, or lower my rates. I chose=2 0the latter. 
   
  On Good Morning America last week they interviewed a couple of people who had been laid off from their high paying corporate jobs. These people were now flipping hamburgers, walking dogs, and doing yard work to help pay the bills. The money they were earning didn’t come close to what they had been making before, and they were obviously way over qualified to do this kind of work.  But the alternative was not to pay to bills.  
   
  That’s kind of how I feel. My tunings are as good, if not better, than the other piano tuners on this island. Although I have had some clients tell me they have never heard their piano sound this good. for the most part, I know I am way over qualified to work on the majority of pianos. But, I have bills to pay, and if the only way I can do that is to tune a spinet for less than I am worth, then that’s what I have to do. 
   
  Two weeks ago I sent out over 550 post cards to customers who hadn’t had their piano tuned for a year or more, announcing a 30% discount. In two weeks an ad will appear in several community magazines offering the same discount, and even free estimates. Although I have had about a dozen call, I have not had the number of appointments I anticipated. I even had some clients who asked what the discounted price would be, say thank you, and hung up. I guess it wasn’t “low enough”. But if I don’t try to get some business, it will be a long dry summer. 
   
  This is my way of telling those of you who are seeing a decline in your business that there is nothing wrong with offering your services at less than what you are worth. Hopefully the discounts will only be temporary, and we can all go back to charging what we are worth. 
   
  Wim
   
  PS: Despite the decline in income, I was able to save up enough money to book a flight to Grand Rapids. I might wind up sleeping on a park bench, but going to a PTG Convention is not an option. It’s a requirement. I hope to see all of you there. 



  Willem (Wim) Blees, RPT
  Piano Tuner/Technician
  Mililani, Oahu, HI
  808-349-2943
  Author of: 
  The Business of Piano Tuning
  available from Potter Press
  www.pianotuning.com


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