[pianotech] call-backs you can't charge for

[pianofritz50 at aol.com]

Great Job, Jim!!  Thank you from all of us tuners!!

How True:  "Life is generally good to me, when I'm good to others."

Bill Fritz, St Louis

From: Jim Busby <jim_busby at byu.edu> 
To: pianotech at ptg.org <pianotech at ptg.org> 
Subject: Re: [pianotech] call-backs you can't charge for 
Date: Sat, 21 Nov 2009 11:14:12 -0700 
David,
Unless you're doing this a LOT I think it is the old "casting your bread upon 
the water" thing. (It will come back to you...)
True story - I came after a "technician" replaced some hammers on a lady's 
piano. If was a very bad job. Looked like bad teeth with many hammers missing 
strings, varying height, etc. She didn't know me and wanted to make SURE that I 
wouldn't charge the $500.00 like this fellow charged. When I was done (Two 
hours, and a tuning too) I said "No charge. I don't want you to think that all 
piano tuners are out to gouge you." So what? So, for a few hours I didn't get 
paid...
Or did I?? Next year's tuning she gave me a $100.00 "tip" which I tried to 
refuse but she insisted on giving it. I've counted over 50 clients she has 
referred to me. Now, if none of that had happened I still wouldn't have charged 
her. I felt bad for her. 
Life is generally good to me, when I'm good to others. So, to those who say I'm 
wrong - you do what you feel is right, and I'll do the same.
Jim Busby

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