David Love wrote: > So if someone is tuning the piano and the soundboard falls out the > assumption is that it was the lousy tuning technique that caused it? I > don’t think so. Steinway offers a warranty and yet there is no > stipulation that it be a Steinway tech who works on it. I suppose if > someone made a claim about a bent tuning pin then Steinway could easily > say that it was the tech who bent it (authorized Steinway or not) but if > the ribs fall off the bottom of the soundboard I don’t think they > would likely sidestep the warranty claiming poor and unauthorized tuning > technique—nor would they likely prevail I would imagine. Somewhere on the premises, I have an official Baldwin tech bulletin outlining how to glue ribs back on the soundboards of unspecified verticals when they fall off. No warranties voided, no blame assigned, but nevertheless a local problem. I somehow suspect this doesn't help... Ron N
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