The complaints are valid, the method slightly suspect. Even the most reliable corporations are late sometimes but in all these years I’ve never been stiffed. Take it to the next level next time with a frank discussion about invoicing and billing practices. Universities that I work for have similar issues. They require the assignment of purchase order numbers which then need to accompany the invoice and once that’s done it still takes an additional 30 days and sometimes that stretches out longer. Lots of steps but it’s just part of the game. I don’t mind prodding them when things are late or when I need a rush put on something for some reason (like it’s a very large amount for which I am out of pocket for some it). Most of the time requests like that are accommodated. The worst thing is to sit around and stew about it talking yourself into some kind of conspiracy theory. Usually it’s just big corporation inefficiency. You can also send reminder invoices with added late fees (that usually gets some attention, that is if the late fee doesn’t require a new purchase order). David Love www.davidlovepianos.com From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of wimblees at aol.com Sent: Wednesday, October 28, 2009 8:15 PM To: pianotech at ptg.org Subject: Re: [pianotech] Don't work for this manufacturer To Jane: I apologize for using foul language in one of my posts. To the rest of the list: I'm sorry for bringing up this subject. From the reactions posted, it makes it appear that I am at fault for criticizing that we have to wait three months to get paid. It appears that I am at fault for Samick not processing the paper work in a timely fashion. It also appears that everyone thinks its perfectly OK for manufacturers, not just Samick, to take two or three months to pay technicians. If one of our customers is three months late paying a bill, wouldn't we get upset, and demand to get paid? All of us have to pay our bills on time, but I guess it's OK for the manufacturers to pay their bills three months late. I'm sorry, but how many of us here pay their bills three months late? Jane mentioned that the reason invoices, not just mine, but other technicians, too, don't get paid on time is because not all of the information is accurate on the invoice, and that is what slows down the paper work. I can understand that. But most technicians, like me, don't send invoices to manufacturers very often, so its understandable that perhaps not all the information the accounting department needs is included on the invoice. But who's responsibility is it to make sure the invoices do have all the correct information on it? Who approves the invoices for payment? I might be wrong, but I would think that the person to whom the technician sends the invoice, which in this case would be Jane, is responsible to make sure the information is correct. And if it isn't, shouldn't that person notify the technician about the lack of information? The question is, when not all of the information is included in the invoice, what happens to the invoice? From my experience, I guess it just winds up on a pile somewhere, and forgotten, until the technicians calls and asks where his/her money is. In other words, someone at the manufacturer needs to take responsibility for making sure technicians get paid. And that, apparently, is not happening. Yet I am being criticized for bring this up, and I am made to look like it is my fault for manufactures not doing their job. It's even being considered as being unethical. I'm sorry, but to me, it's the manufacturers, who are taking three months to pay, who are unethical. The bottom line is this. Why should we, as technicians, have to wait so long to get paid? Why can't the manufacture be held somewhat responsible for taking so long to pay us? Why I am being made to look like the bad guy for bringing this up, when it is clearly the manufactures who are at fault? Wim -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20091028/2733d440/attachment.htm>
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