[pianotech] Mental trauma, was Bluthner birdcage

William Truitt surfdog at metrocast.net
Wed Sep 9 16:21:00 MDT 2009


Yeh, Terry.  ALL of my work causes me pain and suffering, and I don't charge
extra for it!!  In fact, the more I suffer, the less I charge - that way I
can suffer even more!  And die miserable and poor!

 

You are a ROTTEN human  being!    

 

Will Truitt  J

 

 

 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of wimblees at aol.com
Sent: Wednesday, September 09, 2009 2:33 PM
To: Pianotech at PTG.org
Subject: [pianotech] Mental trauma, was Bluthner birdcage

 

 

A pain in the tushy. I charge by the hour (an elevated hourly rate that
compensates me for the pain and suffering as well as the mental trauma
associated with this type of work). Same thing for square grands. 
 
Terry Farrell 

 

All of the suggestions tuning the "over dampers" are great. But I have a
problem with what Terry just said. 

 

Why charge an elevated hourly rate because of "pain and suffering" and
"mental trauma"?  Where do you draw the line between what causes "pain and
suffering" and normal and usual work".  Define "mental trauma", as related
to working on pianos. I'm sorry, but we are piano technicians, supposedly
capable of working on any type of piano. This would include uprights,
spinets, squares, and "birdcages". It's one thing to tell a customer "I
can't work on this instrument". but it is not OK to charge more than the
normal rate because you don't' want to work on it. Yes, it is going to take
longer to tune an overdamper and a square, and you are entitled to charge
for the extra time it takes. But we shouldn't charge more than your regular
hourly rate, just because it causes "mental trauma". Hell. I hate working on
spinet dampers. It's literally a pain in the back, and I'm ready to tear my
hair out. But that's my problem . The customer should not be punished for
it. 

Wim
-----Original Message-----
From: Terry Farrell <mfarrel2 at tampabay.rr.com>
To: pianotech at ptg.org
Sent: Tue, Sep 8, 2009 11:07 pm
Subject: Re: [pianotech] Bluthner birdcage

Thanks for the pics Rob. I've tuned a few English birdcages - never a
Bluthner. On the English birdcages I loosen the top anchor bolts for the
action (or however the action top is attached to the plate). Then I simply
(or not, as the case often is) tip the action forward to move my mutes, push
the action back, tune the string, tip action forward, move mute, push action
back, tune string, etc. 
 
A pain in the tushy. I charge by the hour (an elevated hourly rate that
compensates me for the pain and suffering as well as the mental trauma
associated with this type of work). Same thing for square grands. 
 
Terry Farrell 
 
On Sep 9, 2009, at 4:03 AM, Rob McCall wrote: 
 
> Greetings, 
> 
> I just wanted to share a first for me. I've heard many on the list > talk
of birdcage actions, overdampers, etc. but I've never > experienced one...
that is, until tonight. 
> 
> I had an evening appointment with a very important client. She's > very
connected with the local music community and a recommendation > from her can
go a long way towards enhancing my career. So, I > already felt a slight
modicum of pressure. 
> 
> Anyway, I walk in and I find a beautiful black upright. It's away > from
the windows and not under any vents. It looks well taken care > of. We chat
and I find out this piano used to belong to a famous > opera singer from
Germany. It was purchased by her grandmother and > eventually shipped from
Germany over to the US and finally ends up > where I find it... So, I open
the top lid, check the serial number > (75256) and find out it was built in
1908. 
> 
> When I removed the front panel, I'm sure I was screaming > internally. I'd
just laid eyes on what I knew had to be the > notorious birdcage. It looked
like prison bars to me. :-) I won't > go into too many details, but the
piano tuned beautifully, other > than a few loose tuning pins that are just
barely holding on at the > moment. We agreed to address these later... When
I started tuning, > it was less than 3 cents off and it hadn't been tuned in
about a year. 
> 
> I have a question... How the heck do you guys mute this thing? > Other
than what I ended up doing which was to use a single mute and > work my way
up (from the tenor break), and then down (below the > break). It seems like
it was designed to make it as hard as possible > to reach anything other
than the tuning pin. Any tips or techniques > will be welcomed with open
arms. 
> 
> Well, the end result was that she ended up happy, the piano sounded >
beautiful, and I needed a drink. :-) 
> 
> Here's a couple of photos of the Bluthner. It was really in > excellent
condition. Ivory keys were all intact, too. 
> 
> Regards, 
> 
> Rob McCall 
> Murrieta, CA 
> 
> <Bluthner.jpg> 
> 
> <Bluthner 2.jpg> 
 

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