[pianotech] Quickbooks Payroll Rant

Michael Magness ifixpiano at gmail.com
Tue Apr 27 18:26:10 MDT 2010


On Sat, Apr 24, 2010 at 6:46 PM, William Truitt <surfdog at metrocast.net>wrote:

>  I’ve been using Quickbooks since I incorporated my business in 1995 and
> hired employees.  At one time, I had 3 employees and used a payroll service
> for payroll and taxes.  That worked well for me when I had employees, but
> was too expensive to justify when I downsized and had only one employee –
> myself.  So I went to payroll software, in this case Quickbooks Payroll
> because it integrated with Quickbooks and was the only game in town.
>
>
>
> I started out with Quickbooks Enhanced Payroll, which does your payroll and
> also will (in theory) input the data into the 941’s for your quarterlies,
> and the 940 at the end of the year.   I was never able to get the program to
> properly reflect the figures from the payroll in the quarterly reports.  My
> bookkeeper ended up gathering the numbers and filling out the forms
> manually.  Some of the problems were due to me not always inputting the data
> into the program properly.  But making corrections in the program that could
> then result in accurate quarterly reports proved to be  a puzzle we were
> never able to solve.  The online help was all but useless and certainly
> incomplete.  There was and still  is no written manual for the program
> available, either from Intuit or licensed third parties, although there are
> plenty of both for Quickbooks itself.  That fact is astonishing when you
> consider that over a million people use the Payroll program.  That seems
> like a deliberate strategy, designed to get you to sign up for paid monthly
> support, or give up and use their payroll service, also for a monthly fee.
> Which is to say that the program is deliberately half crippled so that they
> can extract money from you elsewhere.
>
>
>
> After a couple of years I gave up on Enhanced Payroll and went to Basic.
> The only difference between the 2 is that Basic does not populate the
> Quarterly and Yearly forms, which I could never get it to do anyway.  Basic
> Payroll went up from $100 a year to $130 a year this past January.  I found
> that irritating, because nothing about the program has changed in the 5
> years I have been using it, except the tax tables.  I could not see what
> justified a 30% increase.  I have continued to have problems with the
> program.  Today my bookkeeper Pat was showing me where, in this quarter for
> each payroll I did, there’s a place in a report where everything is supposed
> to zero out (happy time), but did not (unhappy time, you have to chase down
> an error).  But she checked my data input, which was correct for all of my
> payrolls, so QB Payroll is not posting it properly.  As usual, my trusty
> accountant fixes things at the end of year.
>
>
>
> By the way QB Payroll Basic costs $130 a year, and Enhanced Payroll costs
> $250 a year.  For that extra $120, it will fill out the 941’s and some other
> forms for you.  That’s the only difference.  Those you still have to
> download from the IRS to populate.  Enhanced Payroll allows you to do
> payroll for up to only 3 employees.  More than that, and they want $350 a
> year.  My guess is that the only difference between the 2 is the stop switch
> they put in Enhanced Payroll so you can’t do more than 3 employees and the
> cost
>
>
>
> You’re probably beginning to notice a pattern here.  Periodically (about
> every 3 years) they force you to upgrade Quickbooks to the newest version.
> If you want to continue to use the Payroll Software, you have to upgrade.
> They have always done this on the calendar year end when you renew your
> subscription.  Not this time.  A month ago I got a notice from Intuit
> telling me that my payroll subscription would be canceled as of May 31 if I
> did not upgrade to Quickbooks Pro 2010 from QB Pro 2007 before then (for
> another $200.00)  What is particularly odd about their timing is that my
> subscription is prepaid for the entire calendar year until 12/31/10, leaving
> 7 months yet to do.  Oh yeh, they’ll refund you the balance   I  can think
> of no good motive on their part for them to do this at this time.  They so
> conveniently make it hard for you, as you are not switching software at the
> end of the year or even at the end of the quarter. It’s a bad economy and
> they want to extort some money from their captive installed customer base
> whom they figure won’t see many other good options and just grumble and
> pay.
>
>
>
> All that is bad enough, except that my Compaq computer at the shop is 5 ½
> years old and not powerful enough to run Quickbooks Pro 2010, which means I
> will have to spend $500 to $1000 to buy a new computer so that I can allow
> Intuit to rip me off.  But I have a couple of programs on that computer from
> little guy piano software developers which won’t run on anything past XP,
> and aren’t likely to be upgraded to Windows 7 anytime soon, or at all.  Or I
> could spend another $200 and get Windows 7 Professional  that will may or
> may not run these XP programs.  And oh, did I mention that quite a few
> people are having problems getting QB Pro 2010 to install on Windows 7?
>
>
>
> Overwhelmed with disgust, I started to search for other options for
> payroll.  I usually don’t replace my computer until it dies or starts
> getting psychotic.  I want to keep Old Paint plugging along for now.
>
>
>
> I am happy to report that I have found what appears to be a very attractive
> alternative, dear reader.  There’s a program called Payroll Mate 2010
> available for $99 per year subscription.  I downloaded a free trial, and
> it’s a peppy little program that does payroll and nothing else.  It is very
> logically laid out and simple because all it does is payroll.  It will print
> paychecks, run payroll, do any reports you would need.  The 940’s and 941’s
> and other forms you need are part of the program.  The program will populate
> the forms, which are in the program already.  It looks to be a very nice
> program that will meet my payroll needs and those of most small businesses.
>
>
>
>
> They are writing an export to Quickbooks feature, but I don’t know when
> that will be ready.  They already have a Quicken.qif export feature  I will
> have to make Journal entries into Quickbooks so that it reflects my
> payroll.  But I pay myself biweekly, so I am only going to do that 26 times
> a year, and there’s not that much to do.
>
>
>
> The proof is in the pudding, but I can’t wait to get away from Quickbooks
> Payroll.  It’s a WCPOS.   I’ll use Quickbooks Pro 2007 until I don’t have a
> machine that will run it, or my accountant won’t allow me.
>
>
>
> I recognize that what I have shared won’t apply to most of you sole
> proprietor readers, but there are some of us out there who do payrolls, and
> this is aimed at them.  For anyone who wants to look,  you can find Payroll
> Mate 2010 at   realtaxtools.com for anyone who wants to have a gander.
>
>
>
> Will Truitt
>
>
>
>
>


Hi Will,

I'm responding not directly to your post but rather to the later posts
regarding quickbooks.
I listened to all of those who said quickbooks was no good anymore, it had
been ruined by the upgrades, etc. I went looking for something else and
ended up with Peachtree, anybody want it?????!!!!!!!
I am not great with computers but I've usually been able to muddle/find my
way through most of the programs that came my way, not this one! I have at
least 20+ hours in just trying to design an invoice, I finally got something
resembling what I wanted except it won't add in the sales tax. THAT'S THE
MAIN REASON i BOUGHT IT!!!!!
A month ago I gave up and downloaded the free version of Quickbooks Simple
Start 2010, I had my invoice's ready to go in a half hour INCLUDING TAX!!!
The free version only allows 20 customers you then must upgrade to either
the paid version of Simple start or Pro or Premium.
I just bought Simple start, it won't give me reports on well my year is
doing but I've been able to figure that out for myself for 40+ years, I
doubt I'll forget how now.
For me it's simple enough to keep track of my sales tax, income and perhaps
I'll add in my expenses if I feel like it but I don't have to for it to
accomplish what I bought it for.

Mike

-- 

It is the mark of an educated mind to be able to entertain a thought without
accepting it.

   Aristotle (384 BC - 322 BC)

Michael Magness
Magness Piano Service
608-786-4404
www.IFixPianos.com
email mike at ifixpianos.com
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