The reputation of being hard to get and way too busy spreads just like any other kind of reputation (like being prone to nag about repeat tunings, or not returning calls, or being slipshod, or always coming late, or charging a lot more than others... This is hard to admit, but I can pretty much check this whole list for myself: being prone to nag about repeat tunings not returning calls being slipshod always coming late charging a lot more than others I didn't do these things all the time, but enough to make a difference probably. I've had lots of people schedule with me regularly who are actually still calling me regularly and still feel I'm one of the better technicians here, but the lack of business sense or even some just plain common sense has hurt my business. But I've also had just as many not call back again, even though I've left messages, etc. I think some of this is why I'm in the middle of a possible career change. It's a painful lesson that anyone else who needs to, should learn from. daniel -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20100818/5a702a98/attachment.htm>
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