[pianotech] middle pedal

[Susan Kline]

On 12/27/2010 3:05 PM, Thomas Cole wrote:
> The woman called me that evening and demanded that I put the dampers 
> back in that I took out. I managed to explain over the phone that no 
> piano has dampers beyond the middle of the sixth octave. 

Hi, Tom

I had a customer like that, too. Thought the new grand was defective 
because the dampers stopped in the treble, and insisted and swore on a 
stack of bibles that _every piano she had ever played_ including her old 
spinet, had dampers all the way to the top.

And then there were the kids who thought I was stealing something from 
their piano when I took out the muting strip.

And the teacher who made a big noise about herself, but insisted that 
the middle pedal of the Steinway D wasn't working, because when she put 
it down nothing happened. And, another time, the husband who demanded 
that I fix the top four notes of the piano, because all they did was 
make a wooden clack, no notes at all, (and they were perfectly normal.)

Diplomacy, diplomacy

Happy New Year, all

Susan
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