I offered to do that but she says she was so technically or mechanically challenged that she didn't want to risk it. --David Nereson ----- Original Message ----- From: "Norm Barrett" <barr8345 at bellsouth.net> To: <pianotech at ptg.org> Sent: Friday, January 15, 2010 9:37 PM Subject: Re: [pianotech] [Bulk] age-old question of what to charge for almost nothing > David, > If you could educate the customer to remove the fallboard and > remove the pencil them self, it would certainly make the > service call more valuable to them thereby justifying the fee. > Norm Barrett
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