[pianotech] Discounted rate for piano stores?

Matthew Todd toddpianoworks at att.net
Thu Jul 1 22:20:39 MDT 2010


I don't understand Wim, were you getting a ton of "price shoppers"?  People who would only call to inquire and you'd never here from them again?


TODD PIANO WORKS 
Matthew Todd, Piano Technician 
(979) 248-9578
http://www.toddpianoworks.com

--- On Thu, 7/1/10, tnrwim at aol.com <tnrwim at aol.com> wrote:


From: tnrwim at aol.com <tnrwim at aol.com>
Subject: Re: [pianotech] Discounted rate for piano stores?
To: pianotech at ptg.org
Date: Thursday, July 1, 2010, 4:01 PM






Dear Wim,
$85 for a home tuning? Yikes that's cheap! It's everyone's perogative to charge whatever they feel is fair, but I'm sure you deserve more. I've found some customers like it when I charge a bit more. I don't always buy the cheapest tools... I hope you don't mind my input.
Thank you,
Poppy Miles,rpt




Poppy
It was nice to meet you at the convention. If I want to eat, and pay the rent, I have to charge $85. My normal rate is $115, which is one of the highest in Hawaii. But I was competing with tuners who charge $80 - $95, who have been there for 20 - 30 years. As the new kid on the block, I had to do something to get more customers. My aim is to continue to charge this fee until I make enough money to allow me to afford to charge more. 
 
Wim


-----Original Message-----
From: Poppy Miles <poppyspys at yahoo.com>
To: pianotech <pianotech at ptg.org>
Sent: Wed, Jun 30, 2010 3:45 pm
Subject: Re: [pianotech] Discounted rate for piano stores?



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Dear Wim,
$85 for a home tuning? Yikes that's cheap! It's everyone's perogative to charge whatever they feel is fair, but I'm sure you deserve more. I've found some customers like it when I charge a bit more. I don't always buy the cheapest tools... I hope you don't mind my input.
Thank you,
Poppy Miles,rpt





From: "tnrwim at aol.com" <tnrwim at aol.com>
To: pianotech at ptg.org
Sent: Tue, June 29, 2010 2:25:48 PM
Subject: Re: [pianotech] Discounted rate for piano stores?


Kurt
 
How much of a discount you give a dealer all depends on how hungry you are. If you need work, and the dealer is willing to pay you half your normal rate, do it. The same for the first tuning, take what he gives you. If you don't need to the work, and he needs you, you have the upper hand. I wouldn't charge him full boat, but certainly not less than half your fee for store pianos and 75% of the first tuning. My "basic" fee is $85. I get $45 for a store tuning and $65 for the in home tuning. 
 
Wim




-----Original Message-----
From: kurt baxter <fortefile at gmail.com>
To: Pianotech List <pianotech at ptg.org>
Sent: Tue, Jun 29, 2010 7:42 am
Subject: [pianotech] Discounted rate for piano stores?


Is it common practice to give a piano store a discount for tuning and repair work done on pianos on their showroom floor?
If so, why? 

What about when you go out and do one of the "free" tunings the customer gets after buying a piano? Do you work for less becuase of the value added by the possibility of getting a new client?

(No need to disclose dollar amounts, just a percentage of your normal rate.)



-kurt

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