Action and strings were fine. Keytops on Young Chang were fine. The Kawai had 4 keytops with hairline cracks extending from front to back of keys. As far as humidity, just guessing, but the humidity would be relatively low throughout entire move, and I have no knowledge about how hot it got, but I’m guessing in February it wasn’t an issue. The owner noticed the damage right away. I don’t know when she actually filed the claim to the insurance co. Shipping took 5 days. I will try to find out who the technician in Alaska was – if the owner will provide it for me. Otherwise the insurance company might coax it out of her! David From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of Paul T Williams Sent: Tuesday, July 06, 2010 8:56 AM To: pianotech at ptg.org Subject: Re: [pianotech] pianos damaged by moving? Just a guess, but really really cold and dry to shockingly hot and humid during shipping? Were they this bad right off the truck, or got worse since February? Were they delayed in a shipping station someplace, or driven down directly? Temperature changes drastically comes to mind first. Other than the finish, how is the action, strings, keytops? Paul From: "David Heidel" <dbheidel at comcast.net> To: <pianotech at ptg.org> Date: 07/06/2010 10:34 AM Subject: [pianotech] pianos damaged by moving? _____ I usually just sit back and read everyone’s postings, but now I need your help. An insurance company has beckoned me to figure out what has caused the damage to 2 pianos that were moved from Alaska to Washington in February. The owner claims these pianos were in perfect condition before the move. They were loaded by actual piano movers onto a moving van. Both have Dampp- Chaser units on them. In my short tenure (8 years) of being around pianos, I have never run across this situation before and could use some help in figuring out what might have caused the damage. Could a combination of extreme cold and a 5-day move have caused this? As a side note, the owner also has a Suzuki digital grand (Costco) that sustained no damage at all on the case (unfortunately). Hopefully, the pictures are good enough to see some of the damage. Piano #1 - Young Chang grand, model G-208, serial # G 104337, built in 1996. The piano had 3 long cracks in the polyester finish on the lid, extending the entire width of the lid. The cracks are located on the front, middle and rear of the lid. The plate of this piano has hundreds of small cracks in the finish, located throughout the entire plate. cid:8CE5A464-4BB1-40E4-B900-0659BED211A6cid:FCDF68AB-5DA4-471B-BDE6-95DA677B4994 Piano #2 - K. Kawai grand, model KG-5, serial # 479922, built in 1970 (but looks newer – and I didn’t think Kawai used poly finishes back then). The piano had numerous cracks in the finish, of various lengths and patterns, over the entire lid, going in all directions. The music desk also had cracks in the finish. The plate had cracks in the finish, as well as the finish separating from the cast iron. The entire soundboard showed hundreds of cracks in it, giving the appearance of "cracked ice". There was also one crack in the soundboard that was actually in the wood, extending for about 2 feet. Also noted were cracks in the wood where the soundboard and the rim of the piano are connected. There were 4 keytops that also had cracks in the plastic. cid:7C933EB9-781D-4C6D-A7E8-EA28FF8F0111cid:53D7C404-BB09-441B-AA59-9FDCFB3B6E6E David Heidel, RPT Heidel Piano Services Spokane, WA -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20100706/4e64bdac/attachment-0001.htm> -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/jpeg Size: 12590 bytes Desc: not available URL: <http://ptg.org/pipermail/pianotech.php/attachments/20100706/4e64bdac/attachment-0004.jpeg> -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/jpeg Size: 43971 bytes Desc: not available URL: <http://ptg.org/pipermail/pianotech.php/attachments/20100706/4e64bdac/attachment-0005.jpeg> -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/jpeg Size: 23610 bytes Desc: not available URL: <http://ptg.org/pipermail/pianotech.php/attachments/20100706/4e64bdac/attachment-0006.jpeg> -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/jpeg Size: 6982 bytes Desc: not available URL: <http://ptg.org/pipermail/pianotech.php/attachments/20100706/4e64bdac/attachment-0007.jpeg>
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