[pianotech] Appraisal

[Tom Rhea, Jr.]

Barbara,

 

Being "Christian" or not has nothing to do with it.  As a RPT you told them
the truth about what was causing the problem and they rejected your
professional advice.  Walking away from that situation was the very best
thing that you could have done.  Now they will have to deal with the
consequences of their actions - or inactions.

 

Bravo to you!

 

Tom Rhea, Jr.

Rhea Piano Service

Norfolk, VA

 

 

  _____  

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Barbara Richmond
Sent: Friday, July 16, 2010 10:50 AM
To: pianotech at ptg.org
Subject: Re: [pianotech] Appraisal

 

I've dealt with string breaking churches before.  One church plowed through
a set of hammers on a Yamaha C-3 in just a year.  Well, actually it was the
treble hammers of the white keys--guess they didn't use those pesky sharps
much. The minister casually said to me he thought that they wouldn't have
the breaking string problem when they got the new piano...

Another church was fine with their YC upright for a couple years.  Then one
time I went in to service it and the character of the tone had gotten quite
bright and the hammers were significantly worn.  I went into the office and
asked who the new pianist was.  It turned out that they had started renting
the space to another worship group.  In spite of my working with the hammers
and regulation, strings started breaking.  I got called in to speak to the
church leaders, told them what was happening to the piano (the truth) and
one guy got so mad at me that he lunged at me, shouting.  I walked out.
They had talked to the competing piano dealer in town who said that the
piano shouldn't be breaking strings.  I never heard what happened after
that, but I secretly hoped that they traded the "defective" piano in on one
from the competing dealer---and then had the same exact problem.  Guess that
wasn't very Christian of me.  

Barbara Richmond, RPT
near Peoria, Illinois


----- Original Message -----
From: "Norm Barrett" <barr8345 at bellsouth.net>
To: pianotech at ptg.org
Sent: Friday, July 16, 2010 12:41:18 AM
Subject: Re: [pianotech] Appraisal

I remember one case of a new piano breaking strings and tone of the 
deacons asked me why this was happening. I replied, look at the floor 
just behind the "tempo pedal". The carpet at that point was worn through 
all the way, the underlay and the flooring was dug out at least 3/4 
inch. He did understand that meant stomping and pounding.
Norm Barrett


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