[pianotech] "Gray Market" Kawai??

tnrwim at aol.com tnrwim at aol.com
Sun Jul 25 18:01:19 MDT 2010


Paul

We have quite a few Japanese Yamaha's and Kawai's here in Hawaii. I asked Dave Durbin if there would be a problem getting replacement parts, and he said no, since they were not imported. I presume that same policy is true for Kawai, too.

You will not only need a DC, but especially the humidifier, with the humidistat. 

Wim






-----Original Message-----
From: paul bruesch <paul at bruesch.net>
To: Pianotech List <pianotech at ptg.org>
Sent: Sun, Jul 25, 2010 12:50 pm
Subject: [pianotech] "Gray Market" Kawai??


I have a customer whose Japanese-born wife is having her childhood Kawai upright shipped here to Minnesota. I spoke with him about the Yamaha Gray Market issue and also indicated that I haven't heard of a similar issue with Kawai. Is it an issue? 

I guess it's on its way on a ship right now. Since our summers are hot'n'humid, it's not an immediate concern, but winter will be here before we know it with its 10% IRH.  I told him that I MAY recommend a Dampp-Chaser, and possibly one with a higher humidistat. (Obviously, I'd love to see them at least put in a standard DC!)

Thoughts? And thanks!

Paul Bruesch
Stillwater, MN

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