[pianotech] PTG Phone

[Dean May]

It's true that toll free numbers don't save like they used to. But customers
still appreciate it. And having the vanity number, 888-DEAN-MAY, makes it
easy for them to remember. It also gives more instant credibility, along
with a vanity web address: www.deanmay.com. 
 
I wasn't advocating the home office get a toll free number. But I do think
as cheap as they are that it is a good service to provide our customers. 
 
Living in a smaller metro market ma family has had to radically trim our
budget this year. I couldn't justify spending close to $300 this year. If
the PTG wants to attract more members, raising rates in a down economy is
not the way to do it. We are living in deflationary times. When was the last
time you saw pizza companies offering $10 large pizzas with everything on
them, even specialty pizzas? 

Dean

Dean W May                (812) 235-5272

PianoRebuilders.com    (888) DEAN-MAY

Terre Haute IN 47802

 

  _____  

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of David Stocker
Sent: Tuesday, November 30, 2010 3:26 AM
To: pianotech at ptg.org
Subject: Re: [pianotech] PTG Phone


Long distance charges for phones are an anachronism, rendering an 800 number
worth less than it used to be. I've had an 800 number for more than 25 years
because I cover a large area. If I were starting over today, I'm not sure it
would be worth the bother. Nearly all cell phone plans include domestic long
distance. I switched one of my land lines to a Cable line, and the long
distance is also included. If you are living in a non-urban cell-tower-less
wasteland, you have my sympathy, but you are in a small minority. 
 
I can understand questioning the amount of the annual dues (which amount I
think is reasonable) but if you can't spend a buck to call the home office,
brother, you need to raise your rates. 
 
 
David Stocker, RPT
Tumwater, WA


 
 
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