[pianotech] billing dilemma with pitch raises

[Terry Farrell]

I didn't think you were David, and I thought it was a rather  
appropriate response. No, Jer didn't say that exactly, but the tone of  
his post was on that level for sure.....

Ter

On Oct 31, 2010, at 8:18 PM, David Love wrote:

> I was joking.
>
>
> David Love
> www.davidlovepianos.com
>
> -----Original Message-----
> From: "Gerald Groot" <tunerboy3 at comcast.net>
> Sender: pianotech-bounces at ptg.org
> Date: Sun, 31 Oct 2010 19:54:24
> To: <pianotech at ptg.org>
> Reply-To: pianotech at ptg.org
> Subject: Re: [pianotech] billing dilemma with pitch raises
>
> Now did I actually say up yours David?  Come on!  Why is it some of  
> you take
> what I say incorrectly and so readily pounce?  Of course we have to  
> explain
> it, we explain it every day.  --- Justify:  "To defend or uphold as
> warranted or well-grounded."  Mechanics do not "justify" why they  
> charge us
> $90 + an hour, they just do it.  That is to what I was referring.   
> Take it
> or leave it.  Do they explain what they did to our vehicles or what  
> it needs
> in advance?  Of course they do. We do likewise.  After that, it is  
> then up
> to the client to either hire us or not.
>
> I charge x amount for every single tuning.  My clients know this. I  
> charge x
> amount for pitch raises and x amount per hour.  They know this too.
> Otherwise, I explain my prices when asked but, I do not need to defend
> (justify) why to my client and I will not.  Either they wish to pay  
> it or
> they do not.  Most are fine with it because they know me.  I've been  
> in
> business full time for 36 years. Most of those that do not want to  
> pay our
> fee, are merely price shoppers anyway and almost always will go for  
> the
> cheapest regardless of who they are.
>
> When another technician asks me how do you "justify a certain price" I
> explain to them that those are my fee's based on my experience and
> qualifications.  So, charge accordingly.
>
> Does that help?
>
> Jer