On Feb 1, 2011, at 10:45 AM, The Davis Family (Mark, Janine, William, Stephen & Matthew) wrote: > … What are your thoughts? … Mark, Call direct at 1-800-Steinway. Be courteous and ask for help in obtaining the manual, Be prepared to pay whatever the costs + S&H are quoted without emotional reaction. The phone call and the manual are a whole classroom in and of themselves. Do not be discouraged nor dismayed by the differences of your South African background when in communication with the New York mystique. It's almost as if New York is another country within a United States state within a planet that is called Earth. Sincerely, Keith McGavern, RPT pianostuff.kamcam.com
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