[pianotech] Thanks and further comments

[paul bruesch]

They go both ways... I've had easy sells from these, and also the "Oh just a
tuneup... whaddayamean, pitch correction?"

Paul Bruesch
Stillwater, MN

On Thu, Feb 3, 2011 at 5:20 PM, Dean May <deanmay at pianorebuilders.com>wrote:

>  I love getting those calls. Bread and Butter work. They are usually very
> profitable service calls and easy sells, because people are usually
> understanding and prepared that the bill is going to be higher. Send those
> calls my way.
>
> Dean
>
>  ------------------------------
> *From:* pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] *On
> Behalf Of *John Ross
> *Sent:* Thursday, February 03, 2011 5:54 PM
> *To:* pianotech at ptg.org
> *Subject:* Re: [pianotech] Thanks and further comments
>
> I just dread hearing, we got a free piano.
> We were told it just needed a tuning.
> Usually that is when pitch raises are needed, plus maybe a C/A treatment.
> I am really amazed at how many of the homes these pianos are in, belong to
> people who could afford better. Doctors, lawyers and teachers etc.
> John Ross
> Windsor, Nova Scotia.
>  On 2011-02-03, at 6:23 PM, Paul T Williams wrote:
>
> Me Too!!!
>
> Check out string conditions, rust, corrosion, action critter infestations,
> etc before even starting.  Otherwise, you'll be in for a world of hurt!  a
> couple of real sour notes will indicate a bad pin block. Try those first. If
> the tunining hammer starts to move after letting go, then let go of the
> project!! (generally speaking)
>
> 300 cents makes me wonder why they're even wanting it tuned???  Is it for
> Junior or Miss to start taking lessons?  This might open up a can of worms
> that the customer just can't or won't want to hear.  Even when it was
> "grandmother's wedding gift" or whatever.  Go with a bit of caution into
> these kinds of pianos....This probably means the action is wasted as
> well....Or maybe never played...another observation to look at)
>
> No matter what the tuning method is.  If it's 300 cents flat, no matter how
> well it's tuned at first via aural or ETD, it'll be out of tune in a couple
> weeks,..and may sound more sour than when you started!!!  HINT! Follow ups
> like this need 2-3 follow up tunings in my mind. there again, more costs
> that the new customer had not even dreamed of.....
>
> I lived on an island in Washington state for several years.  I think I know
> what folks like Duaine are talking about as far as nasty old uprights. (that
> may indeed be nice ones with serious investments, btw)  Many of them never
> dreamed of what investments lay ahead! They probably thought it would take a
> couple hundred bucks to make it "just like new!!!" Those on the mainland
> were absolutely ready for it and were willing to pay for it, but even that
> rarely happened.  I fear the former for Duaine's situation.
>
> Paul
>
>
>
>
>
>   From: Avery Todd <ptuner1 at gmail.com>  To: pianotech at ptg.org  Date: 02/03/2011
> 03:54 PM  Subject: Re: [pianotech] Thanks and further comments
> ------------------------------
>
>
>
> Even though I use an ETD some, using the pitch raise function ONLY with an
> ETD on a 300 cent pitch raise, I'd be a little nervous about the amount of
> overpull. Depending on the age and condition of the piano. Maybe it's just
> me, though.
>
> Avery
>
> On Thu, Feb 3, 2011 at 2:08 PM, Mr. Mac's <*tune-repair at allegiance.tv*<tune-repair at allegiance.tv>>
> wrote:
>
> On Feb 3, 2011, at 1:39 PM, Duaine Hechler wrote:
>
> > With that kind of pitch raise, I would tell the customer that I would
> > have to come back in 2-3 weeks do do another tuning.
> >
> > Some actually have me come back - and - others don't care and are
> > satisfied with the way it sounds. These are probably the ones that have
> > it tuned every 10-20 years.
> >
> > 99% of the time, it is all up to the customers "money belt". Are they
> > willing to pay for a "follow up" tuning.
>
> Duaine,
>
> You are starting to change your tune, but that's okay.
>   because the tune you are advocating here
>   falls more in line with what generally is experienced as what is.
>
> Keith
>
>
>
>
>
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