On Mar 9, 2011, at 7:24 PM, Mike Spalding wrote: > Well, it was a long and somewhat annoyingly condescending journey Agreed. Wow is right. Israel, your information may be spot on, but the atmosphere, the context of your delivery is really off-putting to other human beings. Which, as you may have noticed, are important to have collegial and respectful and affectionate, even, relationships with. > but we finally, in the last paragraph, got to the meat of the matter. By all means, lets have some preparation, explanation, tutorials, and help. Communication, empathy, thoughtfulness as well. Treat me like you want to be treated, folks. > > On 3/9/2011 8:36 PM, Israel Stein wrote: >> >> There is one thing for which I will fault the PTG administration with regard to this rollout. Much greater efforts should have been made to prepare the membership for it in terms of explaining exactly what is happening and why and offering tutorials in how to operate in this new environment. I suspect that had this been done, the change would not be so traumatic. Change is difficult, and people need to be prepared for it. It is not too late - an internal PR campaign needs to be launched explaining all these changes andn offering members help in adapting to them. Agree 100% Excellent clarity. Good job. >> >> I am posting this to both CAUT-L and Pianotech, and through bioth modes - e-mail and web-based. Let's see what happens... Indeed....let's see. >> >> Israel Stein DA
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