[pianotech] dues payment fiasco

[tnrwim at aol.com]

Wim,
One of the defining characteristics of this software is the seeming 
andomness with which it favors some users while stymieing others.  I 
ould hesitate to blame the victim in this case.
Mike




 

 
Mike
 
While the post was aimed at Will, he, on the other hand, should recognize that perhaps it is not the Board's fault that he had trouble with the web site. 

Wim

 
-----Original Message-----
From: Mike Spalding <mike.spalding1 at frontier.com>
To: pianotech <pianotech at ptg.org>
Sent: Wed, Feb 1, 2012 3:19 pm
Subject: Re: [pianotech] dues payment fiasco


Wim,
One of the defining characteristics of this software is the seeming 
andomness with which it favors some users while stymieing others.  I 
ould hesitate to blame the victim in this case.
Mike
On 2/1/2012 12:51 PM, tnrwim at aol.com wrote:
 I tried it in both places with the same results .
 Will
 Will
 It would seem to me that when there are people who have no problems 
 paying dues on line, perhaps the problems lies elsewhere.
 Wim



 -----Original Message-----
 From: Encore Pianos <encorepianos at metrocast.net>
 To: pianotech <pianotech at ptg.org>
 Sent: Wed, Feb 1, 2012 8:46 am
 Subject: Re: [pianotech] dues payment fiasco

 I tried it in both places with the same results .
 Will
 *From:*pianotech-bounces at ptg.org <mailto:pianotech-bounces at ptg.org> 
 [mailto:pianotech-bounces at ptg.org <mailto:pianotech-bounces at ptg.org?>] 
 *On Behalf Of *David Boyce
 *Sent:* Wednesday, February 01, 2012 1:02 PM
 *To:* pianotech at ptg.org <mailto:pianotech at ptg.org>
 *Subject:* Re: [pianotech] dues payment fiasco
 Well, I too left paying my dues until the last minute.  I didn't have 
 any problem doing it online; the transaction went smoothly.  BUT I did 
 it on www.ptg.org <http://www.ptg.org/> and NOT on my.ptg, where I 
 couldn't see a place to do it.

 Some months ago I had a similar frustrating "round in circles logging 
 on" experience when I was trying to do something else; I forget 
 exactly what, perhaps by some Care of my Piano booklets. I emailed the 
 home office who were very helpful, and told me to clear my browser 
 cache and try again on www.ptg.org <http://www.ptg.org/>.

 Clearly, there are problems which are not yet resolved.

 Best regards,

 David.
 www.davidboyce.co.uk <http://www.davidboyce.co.uk/>



 Ok, so I am going to do some venting now.  I just spent a frustrating 
 50 minutes trying to pay my dues, and by some miracle was finally able 
 to actually do so.  It only took me about 50 tries to log in, although 
 my username and password information were entered correctly.  It 
 simply just kept going around in circles and kept asking me for the 
 same info on the page I started with, again and again and again.


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