[pianotech] Dampp Chaser Problem

[Albert Picknell]

I concur with Tom.  If the client's water doesn't have the necessary ions, electrolytes, mineral salts, or whatever it is that enables water to conduct electricity (someone with the pertinent knowledge might want to chime in here and enlighten us with the details), Pad Treatment is the ONLY thing that should be put into the water.  I would recommend using it always, no matter what kind of water is being used.  Distilled water needs it in order to conduct electricity, and ALL types of water need it in order to prevent microorganisms from proliferating and clogging the pads.

Have a nice weekend,
Bert


--- On Fri, 6/22/12, Tom Rhea, Jr. <rheapiano at cox.net> wrote:

> Ron,
> 
> Dampp-Chaser specifically states that salt is NOT to be used
> in a DC system
> as it is corrosive and will void the warranty.
> 
> PAD Treatment, available from most Certified Installers or
> other suppliers
> such as Schaff or Pianotek, is the only recommended
> additive.
> 
> I am enclosing a caveat from Dampp-Chaser that addresses
> your client's
> situation:
> 
> "Use Dampp-Chaser PAD Treatment regularly. PAD Treatment
> inhibits mildew in
> both the watering tube and the Humidifier tank and increases
> the life of the
> Humidifier pads. Use 1 capful with each can of water added
> to the
> Humidifier. The Treatment is available from your piano
> technician."
> 
> "Warning: Add only Dampp-Chaser PAD Treatment to the
> Humidifier
> water. Other brands of water treatment may contain acids
> which can
> corrode strings and metal parts in the piano. The use of
> other humidifier
> water treatment preparations will void the warranty of the
> Piano Life Saver
> System and may void the warranty of the piano
> manufacturer."
> 
> Please pass this information to your client
> 
> Regards,
> Tom
> 
 
> 
> -----Original Message-----
> From: pianotech-bounces at ptg.org
> [mailto:pianotech-bounces at ptg.org]
> On Behalf
> Of RonLindquist
> 
> I have a customer that lives about 65 miles away that called
> me last 
> week saying he just filled his DC system and the light was
> still 
> blinking.   Had him recheck
> water-ok,   check plugs, then told him to 
> take out the probe and put it in a glass of saltwater. 
> He did this 
> and the light when out, Problem solved !!?
> 
> He just called me a few minutes ago saying the light was
> flashing 
> again.  Plenty of water, he told me he had to put in
> about 3/4" of 
> salt in a glass, then into the water tank before  the
> light went out 
> the last time.
> I don't know what it is  and DC is closed for the week
> end.
> 
> Any ideas ??
> Ron Lindquist
> 
>