[pianotech] More HL problems, sigh.....

[Encore Pianos]

The only time that I use it is when I reply to a message sent from the HL
list to my mailbox.  I get both lists automatically sent.  When I initiate a
post, it is always from the old list.

 

Will Truitt

 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Al Guecia/Allied PianoCraft
Sent: Tuesday, May 22, 2012 12:17 PM
To: pianotech at ptg.org
Subject: Re: [pianotech] More HL problems, sigh.....

 

As I see it, if a company makes a bad product, (auto, phone, food,
restaurant, etc.) people don't buy it and it's taken off the market. So to
me, that is the answer! 

 

We keep talking about how bad it is and why doesn't the PTG fix it or get
rid of it. To me, we are taking the wrong approach. As I see it, it's up to
us to do something about it. Just stop using the HL product and as it is
with any other bad product, it will go away.

 

Complaining will not work if we continue to use it. Just stop using it.

 

Al -

High Point, NC

 

 

 

On May 22, 2012, at 10:44 AM, David Skolnik wrote:

 

Will Truitt wrote:



Supposedly one of the topics at council will be the discussion of
eliminating one of the two systems for our discussion forum. My guess is
that they will do that, but they will not pick the one that functions best.


Will -
Without getting too deep into PTG organizational business here (although,
for those members who rely exclusively on this list format, there are no
options), I have not seen any agenda item that would support that suspicion.
If you are aware of any, please let me know.

The other thing, that I would gently observe, is that you're posting this
complaint here, rather than the User Help Group.  The people here don't
really have that much to do with HL, and Alec n' Company don't muck-about
here, other than our esteemed Moy.

Still, 'been there'.  My sympathies.

David Skolnik
Hastings on Hudson, NY




At 10:10 AM 5/21/2012, you wrote:



I made a sorry discovery when I tried to reply to the thread on the piano
dolly for the Chickering on the HL site the first time. I wanted to look at
the grand transporter photo at a site on the web, so I minimized my in
progress reply so as to bring up the web page to do my look see. Lo and
behold, when I tried to maximize my reply again, I could not find it. Gone,
disappeared. Just like a year ago when I lost a lengthy reply in the same
fashion.

 

That means that after over a year, absolutely nothing has been done by HL to
rectify this very basic flaw/bug. That speaks volumes about the absolute
mediocrity of this company. No doubt this problem still exists for all the
organizations that they serve, and God knows for how long.  Did it again
when I copied and pasted my reply into this note to Pianotech.

 

Supposedly one of the topics at council will be the discussion of
eliminating one of the two systems for our discussion forum. My guess is
that they will do that, but they will not pick the one that functions best.

 

It should be noted that the majority of people are still using the old
pianotech forum. Not that what the majority of users have chosen to use the
most should ever be part of the consideration.

 

Will Truitt

 





 

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