[pianotech] pianotech Digest, Vol 43, Issue 124, should be More HL problems, sigh...

[Duaine Hechler]

Furthermore, about a year ago, I suggested a couple of replacement packages to Phil, that would work GREAT for both 
functions (office and email list) and have not heard a thing since !!!!!

Just saying'

On 05/22/2012 06:59 PM, Encore Pianos wrote:
>
> Hi Phil:
>
> The question that started my initial post is still begging and perhaps you could give me an explanation.
>
> A year ago, I wrote a lengthy response to a post on the HL list that I had spent half an hour composing . I needed to 
> check something, so I minimized the post. When I tried to return to maximize it, the message was gone, chucked out the 
> invisible doggy door into the ether. I was not happy, to put it mildly. I shared my disgust with the readers of the 
> forum, since what I was trying to do is a basic Windows function.
>
> Yesterday, I was responding to a message from the HL site, and minimized my reply to go check for something online. 
> The same thing happened when I came back.
>
> Here is where the rubber meets the road for me:
>
> The ability to minimize and maximize a Window is a core function of Windows, one of the most commonly used functions 
> of Windows. I believe it has been around since what, Windows 3.0 in 1990? Suffice it to say 20 plus years.
>
> MS Windows is far and away the most commonly used operating system, so presumably software developers are going to 
> write programs that in particular use the most common Windows functions and are able to do so in a trouble free 
> manner. Indeed, this aspect of Windows is common to other GUI’s.
>
> One would have thought that HL would have addressed any problems that their Forum software might have with Windows 
> (insert my example of bug here), since it is a problem that virtually anyone who uses the program will encounter at 
> one time or another. And it will happen to you a lot, unless you stop minimizing windows so as to not lose your 
> message. But then not minimizing the window defeats the purpose of having that option in the first place.
>
> PTG is far from the only group to use this their Forum software, so everybody else has this problem and it has been 
> around for years, however long ago HL or their subcontractors developed this software.
>
> So a year has passed since my first experience, and it has been repeated. Wouldn’t the most obvious conclusion for 
> someone like myself to draw be that they either don’t know how to fix the problem and/or they don’t care enough to 
> bother? I have no reason to believe that it will be fixed a year from now. Want to bet me 10 bucks on that?
>
> It is hard to avoid the conclusion that this company is not working in good faith with PTG when issues like this are 
> ignored. Why has it not been fixed? Has anyone on our end approach HL about this problem? (It is almost inconceivable, 
> though, that HL would not know about it).
>
> Will Truitt
>
> *From:*pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] *On Behalf Of *Phil Bondi
> *Sent:* Tuesday, May 22, 2012 1:05 PM
> *To:* pianotech at ptg.org
> *Subject:* Re: [pianotech] pianotech Digest, Vol 43, Issue 124
>
> <...and Alec n' Company
> don't muck-about here, other than our esteemed Moy.>
>
> Dave, you must have forgotten that I stood in front of Council last year and volunteered to monitor any needs this 
> list has. That hasn't changed. Fortunately the needs have been few. I have help with _your_ esteemed Moy if things get 
> too techy for me, and Alec has been known to OK a held attachment or 2.
>
> still mucking,
>
> -Phil
>


-- 
Duaine Hechler
Piano, Player Piano, Pump Organ
Tuning, Servicing&  Rebuilding
Reed Organ Society Member
Florissant, MO 63034
(314) 838-5587
dahechler at att.net
www.hechlerpianoandorgan.com
--
Home&  Business user of Linux - 11 years