On 05/29/2012 01:27 PM, tnrwim at aol.com wrote: > > In answer to Wim’s question about what criteria, I’d say whether the customer calls you back. > David Love > > There have been news reports that a "doctor" had many patients, before it was discovered that the "doctor" wasn't a > doctor at all, but treated patients anyway. > > Having a customer call you back is not a sign that you're a good tuner. It only means that those customers don't want > to go to the trouble of finding another tuner, perhaps because they can't hear the difference. My customer list, after > being in Hawaii for 5 years, is approaching 1000. That doesn't include the few hundred that have left the island. But > of those 1000 names, only about half of them I would consider regular, and have me back over and over. The other 500 > used me once or twice, but have opted to go to someone else. > I bought the client list of a tuner who died. Of the 800 customers I bought, I have about 400 as regular customers. > I am a much better tuner that the guy who died, but none of them ever said to me, "you do a much better job". They are > comfortable having me tune their piano. > Wim Wim, I think it was your logic, that the other 500 opted to go to someone else, means that you did not know what you were doing or gave them a bad tuning or something to that effect !!!!! Just sayin' -- Duaine Hechler Piano, Player Piano, Pump Organ Tuning, Servicing& Rebuilding Reed Organ Society Member Florissant, MO 63034 (314) 838-5587 dahechler at att.net www.hechlerpianoandorgan.com -- Home& Business user of Linux - 11 years
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