I know there was a recent thread on data loggers of humidity, etc. I have a Thermoworks pocket hygrometer which has worked beautifully for the last 2.5 years until this last week. I wrote to them about no temp or humidity being displayed -- just dashes. I changed batteries, reset the device, etc. So I wrote the company to ask how much it would cost to fix it. Their reply? --- "The unit does have a standard one year warranty against factory defects, however the unit should not stop reading in this manner. I will go ahead and send you a replacement at no charge to the same address listed on the original order at your company location. You should receive the unit in a few days. There is no need to send back the other unit, you can dispose of it at your location as desired." --- I received a shipping invoice moments later with a tracking number. The whole thing transpired over about 2 hours. So, despite having great products, they also have great customer service and they stand behind their products... I didn't think there were any companies left that did this... :-) Here's the unit I have... http://www.thermoworks.com/products/humidity/rt819.html I'm a bigger fan now... Regards, Rob McCall McCall Piano Service, LLC www.mccallpiano.com Murrieta, CA 951-698-1875
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