Yes, or just stop talking, smile and wait. They'll get it. David Love www.davidlovepianos.com -----Original Message----- From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of johnparham at piano88.com Sent: Friday, January 04, 2013 11:47 PM To: pianotech at ptg.org Subject: Re: [pianotech] undisciplined kids David, Almost always, I start speaking in a little after tone so the parent can't hear me. The parent has always ended the madness by taking charge of their child. -John Parham > -------- Original Message -------- > Subject: [pianotech] undisciplined kids > From: David Nereson <da88ve at gmail.com> > Date: Fri, January 04, 2013 4:52 pm > To: pianotech at ptg.org > > > The customer calls and wants an assessment of their piano, how much > work it will need, what condition it's in, how much it will cost. So > you go and do your estimate and the dreaded 7 year old comes in and > starts pounding on the keys. Then you call the parent to give them > your assessment, and while you're trying to talk to them, they *allow > the kid to keep pounding away on the keys. They make absolutely no > effort to make the kid stop *so you can hear yourself think, hear the > customer, and speak in a normal tone of voice. I just don't get it! > ("Oh, we can't stifle his creativity; we can't interrupt his precious expression of musical feeling."). > I glance back and forth between the client and the kid, giving > every possible body language indication that it's *really *hindering > my ability to communicate with them and remain professional. But no, > he's just an innocent kid; it would be inhumane to make him stop. Today I almost reached > over to sweep his arms away from the keys, but stopped myself. I just > don't get it. If I were the insurance adjuster or tax accountant, or > even Grandpa, would they let the kid bang away like that when we're > trying to talk? AAArrrggghhh!!@#%#$%^#^#@!!!!! > --David Nereson, RPT
This PTG archive page provided courtesy of Moy Piano Service, LLC