[pianotech] Bass string maker problem

[Patrick C. Poulson]

Mapes and Schaff have both been quick to replace the faulty strings, but 
that doesn't make up for the lost time and money due to having to replace 
strings twice, as well as the aggravation.
I may be switching to Arledge. How does their prices compare?
Patrick C. Poulson
Registered Piano Technician
530-265-1983
----- Original Message ----- 
From: "Mike Spalding" <mike.spalding1 at frontier.com>
To: <pianotech at ptg.org>
Sent: Wednesday, January 16, 2013 2:34 PM
Subject: Re: [pianotech] Bass string maker problem


> Patrick,
>
> Years ago.  What got to me more than the occasional error was the attitude 
> they gave when confronted with their mistakes.  Now using Arledge.  Not 
> perfect, but they take responsibility for their quality and fix things 
> quickly.
>
> Mike
>