Tuning Steinway Verticals

[Otto Keyes]

Let's try this again.  When I was service mgr. for Hendrick's Music in
Chicago (ex S&S dealer) we had a console that nobody could tune.  The
customer sent it back.  We had about 6 tuners in the shop at the time & we
all tried.  Ed argued with the factory for a few weeks on the thing &
finally we hauled it back when we went out there for a load of new pianos.
They had about half the final tuners down to the dock to have a go at it
before they would accept the return.  Wasn't too long before they shipped it
back upstairs....still out of tune.

I've always felt there are pianos where "in tune" is a nice wide valley, or
groove, that it just slipped into very comfortably.  Others just teeter on
the hairy edge, threatening to plunge into the yawning abyss, taking your
reputation with it.  We all know where S&S verticals  teeter (er, sit) on
that continuum.  Glad to hear they've made some strides in correcting the
situation.  Still don't plan to order any real soon.

Otto

----- Original Message -----
From: "Susan Kline" <skline@peak.org>
To: "College and University Technicians" <caut@ptg.org>
Sent: Tuesday, September 16, 2003 3:11 PM
Subject: Re: Tuning Steinway Verticals


> At 01:43 PM 9/16/2003 -0400, you wrote:
> >Don't ask me... my tunings still sound worse than what was on the piano
> >beforehand- and I'm not ashamed to say so.
>
> I've struggled with ONE 1098 for 3+ hours (sweating profusely all the
> while) to try to avoid having this happen -- and it was a close thing.
>
> I can't imagine dealing with a whole covey, herd, flock, whatever of them,
> day after day. I suppose in the end one learns what they will and won't
do.
>
> I find an impact hammer makes tuning them less agonizing -- still
> agonizing, mind, but less so than trying to use my standard technique on
them.
>
> Susan
>
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