I was at a customer's today and found a missing string. I prompt called Mapes, they had the scale (Yamaha P202) and the string will be shipped Monday. If they didn't have the scale, I can take measurements and order the string at the time of the appointment. I suppose I could do the same with the other string makers, but I've been dealing with Mapes for years...usually no problems. David I. ----- Original message ---------------------------------------- From: "Alan Crane" <alan.crane@wichita.edu> To: "College and University Technicians" <caut@ptg.org> Received: 10/7/2005 2:24:34 PM Subject: [CAUT] Mapes single bass string... resolution... >At 07:32 PM 10/3/05, you wrote: >>I'm frustrated (and its past quitting time on a Monday...)... >That was then_________ this is now. :) >In all fairness to Mapes, I should relate the rest of the story. >Shortly after I posted my frustrations on CAUT, I sent an e-mail to >Donna Ward (the contact person whose e-mail address appears on the >Mapes web site) detailing the history of this particular string order. >She sent me a very prompt and kind reply offering to credit the >mis-made string and to forward my e-mail on to the plant so they >could make a third try at it if I so wished. >The string arrived today (they do ship quickly!) and was exactly to >the specs. I'd given them. >Its back in the piano... the students are back in the practice >room... and I'm back in my shop trying to figure out how to get all >the work done and still see some of the approaching weekend!! >Regards, >Alan B. Crane, RPT >School of Music >Wichita State University >alan.crane@wichita.edu >_______________________________________________ >caut list info: https://www.moypiano.com/resources/#archives
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