I think this discussion is a two-pronged one. First there's John Minor's original question about the relative merits of the various ETD's. I think John has gotten some good advice and guidance along those lines. The second question is what is turning out to be the age-old, oft repeated question of competence. As individuals we each set our own standards. As such the range of acceptable work varies considerably and behooves each of us to be careful how we judge another person's work. As an organization I think we have to not only uphold a standard, but constantly remind technicians of what is involved in quality tuning. In this regard the important message that bears constant repetition is this: PAY ATTENTION. None of us wants to leave a piano in worse condition than we found it. But the fact is that if we don't pay attention, it isn't difficult to get sloppy and create out-of-tuneness when it may not have existed before. The problem, then, is not ETD vs aural, or one brand of ETD vs another. The problem is knowing how to achieve consistent results day to day, and knowing how to present consistent concert quality tunings in concert venues . The only way to achieve such consistency is to pay attention to what we're doing. That sounds trite, but I don't know how many times in my career when I've slid into complacency, and let my work suffer for it. Then one day something comes along to wake me up and make me really listen to what I am doing and realize I could do better. Sometimes it's a class. Sometimes it's a customer complaint. Sometimes it's going back the next day for a touch-up tuning and finding out there's more to be done. Whatever it is, we all need to be reminded of what constitutes competent work. And we need to keep a certain edge that guarantees that our work is good. In short, we need to pay attention What mitigates against keeping that edge is often a self-satisfied attitude, a smugness that keeps us from really paying attention. It's the kind of smugness that says, "I tune with fourths and fifths, but I've never really understood thirds." Or "My customers like my electronic tunings so I've never learned aural checks." Or "I never work on concert grands, so my tunings are good enough." Or "I'm the best tuner in town, so don't tell me how to tune." The fact is our work will humble us if we're not careful. If we don't pay attention. And paying attention involves not only having reasonable knowledge and skill, but being open to the fact that we could learn more, that we could do better and that being in tune and being out of tune isn't far apart. If this discussion pulls people out of a bubble of self-satisfaction and smugness and makes people reevaluate their work and try new things, it's a valuable discussion. This is just what PTG is all about. At the same time we have to guard against one-up-manship and a holier than thou attitude. That's where the humble part comes in. Richard West
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