Hi Alan I dont see any recommendation for amount of techs per 40 pianos under point three in the pdf file attached... Something I am missing ? RicB I just went to a presentation by S&S about the program. Attached is a document from that presentation that defines or stipulates what it means to be an All-Steinway school. Of particular interest is #3. BTW, if you haven't read the S&S equivalent of the CAUT Guidelines, it is worth looking over. The version I have was written by Gary Green in 2005. Its recommendations for number of technicians (one full-time technician per 40 S&S, or one full-time tech per 60 Boston/Essex) and parts inventory look to be more demanding than the CAUT Guidelines. They apparently have a spreadsheet for this purpose. No doubt this hooks into their initial inventory of your instruments. Another consideration is #8 wherein any rebuilding will be done at the S&S restoration center in NY. This effectively removes any decision-making about rebuilding from you, other than choosing which piano is up for rebuilding. By becoming an All-Steinway School (I was about to use an acronym but decided against it. :-] ) you are accepting the brand, being branded as it were, and must live up to their expectations. They want to protect their name, and you, as an All-Steinway School, are representing their name, same as a dealer. It's a choice. It may be a good one for the school and students. But it is not without its trade-offs. FWIW, Alan
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