[CAUT] DamppChaser Install

[Roger Wheelock]

Hi Aaron and William,

I agree that the installation of the normal vertical system can be done, but it takes a skilled, experienced installer.  The hanging of the humidifier will take some extra time that you might want to include in your estimate.

The one thing I can add is if the 1098 is wildly unstable, the back side vertical system would likely be much better at getting the piano to settle down.

Finally, I am a bit embarrassed that we couldn't answer your question when you emailed us, Aaron.  Please accept my apologies.  We try to provide the best tech support possible, but sometimes there is a breakdown.  If you could email me off the list as to who responded, it would help me ensure that it won't happen next time.

Roger

Roger Wheelock, VP
Dampp-Chaser Corp.
ISO 9001:2008 Certified



  
  ----- Original Message ----- 
  From: William Monroe 
  To: caut at ptg.org 
  Sent: Thursday, June 25, 2009 5:03 PM
  Subject: Re: [CAUT] DamppChaser Install


  Hi Aaron,

  I've done a few of these.  It's tight, but a normal system will work inside the cabinet.  It will need to be hung.

  William R. Monroe




    I've gotten a call to install a DamppChaser system in a Steinway vertical model 1098. I've done lots of D-C installations but not in one of these. My question is: Can a regular in the piano system work or is there simply not enough room in the bottom and you have to use the back system. I emailed D-C and they said they didn't know.

    thanks,
    Aaron


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://ptg.org/pipermail/caut.php/attachments/20090625/c933d0fc/attachment.htm>