[CAUT] Shimming the Steinway Action stack to reach the strings

[G Cousins]

Andrew,
It sounds as if the dealer may be the issue rather than the manufacturer.
It has always been my experience that when going through the proper procedure the manufacturer(s) will always honor their warranty. Regardless of the manufacture. 
Is the piano out of spec or is the customer having been told there are issues by someone? US spec is 1.75 on S,M,L & B. Is there "proof positive" that the piano left the factory in this condition? Is this brand new? One year, five,ten years old? Have you directly contacted David Kirkland? All this sounds a bit curiously like someone may have an ax to grind.
GerryC
WCUPA

From: jcgrassi at earthlink.net
To: caut at ptg.org
Date: Fri, 26 Feb 2010 12:37:53 -0800
Subject: Re: [CAUT] Shimming the Steinway Action stack to reach the strings




























Here, here!!!

jeannie

 









From:
caut-bounces at ptg.org [mailto:caut-bounces at ptg.org] On Behalf Of Porritt, David

Sent: Friday, February 26, 2010 12:36 PM

To: caut at ptg.org

Subject: Re: [CAUT] Shimming the
Steinway Action stack to reach the strings



 

Why do we keep talking about doing this
kind of semi-heroic stuff when it is a warranty issue?  Six figures was
spent to get this thing and the company that got the 6 figures out to make a 6
figure piano out of it.

 

dp

 



 

David M. Porritt, RPT

dporritt at smu.edu



 





From:
caut-bounces at ptg.org [mailto:caut-bounces at ptg.org] On Behalf Of Chris
 Solliday

Sent: Friday, February 26, 2010 1:59 PM

To: caut at ptg.org

Subject: Re: [CAUT] Shimming the
Steinway Action stack to reach the strings





 



String Height minus Hammer Bore equals Shank Center Pin
Height. We use laminated shim stock that we get from the local hobby store.
Realize that just raising the pin height MIGHT work, but consider the arc
of the hammer blow. You could end up with the hammer over centering if you
simply raise the feet under the hammer flange pins. You need to
imagine the pin in space and rotate the stack around it so that the stike point
ends up at ninety degrees to the string. It might not be that now. Usually this
means shimming the front foot slightly as well. Best of luck Andrew.





Chris Solliday, RPT





 







----- Original Message ----- 





From: Andrew
Anderson 





To: caut at ptg.org 





Sent: Friday, February 26, 2010
12:45 PM





Subject: Re: [CAUT]
Shimming the Steinway Action stack to reach the strings





 



Yes, mea culpa.  Wasn't really thinking the numbers...most likely
2"+ 



 







On Feb
 26, 2010, at 11:30 AM,
reggaepass at aol.com wrote:



 

 





The school whose Steinways I service is not satisfied with the dealer's
warranty fix (greater then 1" blow distance).





Andrew, 



 





Not sure what you mean by this ("greater then 1"
blow distance").  Did you
mean greater than 2" (since it sounds like the strings are too high)?





 





Alan Eder

 



-----Original
Message-----

From: Andrew
 Anderson <andrew at andersonmusic.com>

To: College and University Technicians
<caut at ptg.org>

Sent: Fri, Feb
 26, 2010 9:13 am

Subject: [CAUT] Shimming the Steinway Action stack to reach the strings



The
school whose Steinways I service is not satisfied
with the dealer's warranty fix (greater then 1" blow distance). They are
requesting that the piano be made to play like it should which will require
shimming the stack so it is within reach of the strings (>1/4" between
fully backed out drop-screws and pinblock). 

 

Has anyone done this? What was the scope of work required? What is a reasonable
amount of time to complete the work? 

 

Thanks 

Andrew Anderson 









 







 		 	   		  
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