<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=US-ASCII"> <META content="MSHTML 6.00.2800.1170" name=GENERATOR></HEAD> <BODY id=role_body style="FONT-SIZE: 10pt; COLOR: #000000; FONT-FAMILY: = Arial" bottomMargin=7 leftMargin=7 topMargin=7 rightMargin=7><FONT id=rol= e_document face=Arial color=#000000 size=2> <DIV>How important is it to have only three strings on each bump of the dupl= ex on a D? I restrung a D, and some bumps have 4 strings, some are just barely = off to one side, but on the next bump. The customer is claiming I ruined her pia= no. </DIV> <DIV> </DIV> <DIV>Wim <DIV><FONT lang=0 face=Arial size=2 FAMILY="SANSSERIF" PTSIZE="10"= >Willem Blees, RPT<BR>Piano tuner/technician<BR>School of Music<BR>University of Alabama<BR></FONT></DIV></DIV></FONT></BODY></HTML>