<html> Hi Michelle, I've seen several Steinways that have the whippen rails rotated back. This pulls the whippens further away from the knuckles, and back from the capstans. I would suspect this might be the case on this instrument from your description. You may be able to fix this by re-soldering the rail in the correct position. It's tricky but doable. You will need to completely unsolder the entire rail to do this though. There is no way to heat all the solder joints at the same time. What is the situation with the original whippens?  Seems like they would have problems as well. I suppose it could be the new flanges, but I've not ever had that problem before with Renner. Take care, Scott ------------ At 12:24 PM 10/18/01 -0500, you wrote: <blockquote type=cite class=cite cite>Hmmmm... anyone ever seen or had this problem?? A set of Renner wippens were ordered for a Steinway M here in my shop some time ago, before I was employed here. The correct ones were ordered as far as things lining up, but once placed on the rail they were grossly pulled back from where the capstan should be resting comfortably on the capstan pad. And it played like a TRUCK. After much hemming and hawing, comparing parts, mumbling select phrases, I figured out that: The flanges on the wippens were not coved out correctly, and the contour did not match up with the Steinway wippen rail, therefor pulling them back. The middle cove of the flange cut-out was more squared than rounded. I have talked with several of my local/trusty piano guru's, and I will now see if Renner will  MAYBE MAYBE THINK about ( just maybe..) giving up some wippen flanges. Ehhh... I will keep you posted on this, but these parts are unusable. ( and expensive.) :) enjoy the pretty leaves! Michelle stranges@oswego.edu</blockquote> <x-sigsep></x-sigsep> Scott E. Thile, RPT Piano - Instrument Technician Manager, Lovett Auditorium ---------------------------------------- Murray State University, Murray, KY <a href="mailto:scott.thile@murraystate.edu" eudora="autourl">mailto:scott.thile@murraystate.edu</a> (Work Website) <a href="http://campus.murraystate.edu/staff/scott.thile/index.html" eudora="autourl">http://campus.murraystate.edu/staff/scott.thile/index.html</a> New (My faith) <a href="http://campus.murraystate.edu/staff/scott.thile/Christian/index.html" eudora="autourl">http://campus.murraystate.edu/staff/scott.thile/Christian/index.html</a> (Ham Radio Website ) <a href="http://campus.murraystate.edu/staff/scott.thile/k4set/index.html" eudora="autourl">http://campus.murraystate.edu/staff/scott.thile/k4set/index.html</a> (Family Website)  <a href="http://campus.murraystate.edu/staff/scott.thile/family/index.htm" eudora="autourl">http://campus.murraystate.edu/staff/scott.thile/family/index.htm</a> (Nickel Creek Website) <a href="http://www.nickelcreek.com/" eudora="autourl">http://www.nickelcreek.com/</a> </html>