<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=US-ASCII"> <META content="MSHTML 6.00.2900.2802" name=GENERATOR></HEAD> <BODY id=role_body style="FONT-SIZE: 10pt; COLOR: #000000; FONT-FAMILY: Arial" bottomMargin=7 leftMargin=7 topMargin=7 rightMargin=7><FONT id=role_document face=Arial color=#000000 size=2> <DIV> <DIV>In a message dated 3/10/2006 10:12:24 AM Central Standard Time, hoffsoco@luther.edu writes:</DIV> <BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue 2px solid"><FONT style="BACKGROUND-COLOR: transparent" face=Arial color=#000000 size=2>If you replace one broken plain wire string with wire purchased from a <BR>supply house, is it still a Steinway?<BR><BR><BR><BR><BR>Conrad Hoffsommer<BR></FONT></BLOCKQUOTE></DIV> <DIV></DIV> <DIV>Even though we attend a week long training session at the factory, Steinway is reluctant to allow us to advertise we are "factory trained."  So I guess we could argue that not only is the string not a "genuine Steinway" string, the work was performed by someone other than a "factory trained technician." </DIV> <DIV> </DIV> <DIV>Wim </DIV> <DIV> </DIV></FONT></BODY></HTML>