<!doctype html public "-//W3C//DTD W3 HTML//EN"> <html><head><style type="text/css"></style><title>Re: [CAUT] Renner delivery speed question</title></head><body> <blockquote type="cite" cite><font size="-1">Hi all,</font><br> <br> <font size="-1">Just a quicky...  I ordered some wippens from Renner three weeks ago and they haven't arrived yet.  Aren't they usually faster than that? Anyone else having longer than usual deliveries from them? (It's for that Steinway B we talked about weeks ago with the "moving capstans" issue.)  Good thing that professor is out for the Semester ;>)</font><br> <br> <font size="-1">Paul</font></blockquote> <div><br></div> <div>Paul,</div> <div><br></div> <div>I had the same thing happen a month or so ago. I e-mailed them with an order and they never got it. You might try giving Donna or LLoyd a call. They sent mine 2nd day air (with additional shipping costs, of course).</div> <div><br></div> <div>Donna told me that their e-mail server is not very reliable and messages often just don't show up. She suggested calling or faxing orders instead of using e-mail.</div> <div><br></div> <div>Good luck with your B.</div> <div><br></div> <div>Tom</div> <x-sigsep><pre>-- </pre></x-sigsep> <div>Tom Seay, RPT<br> 6701 North Park Drive<br> Austin, TX 78757<br> 512-454-1452 - home<br> 512-659-6454 - cell<br> mailto:t.seay@mail.utexas.edu</div> </body> </html>