Hi John, Being still a pretty green CAUT, I remember going through this for about a year.  After not getting an interview at Arizona State, amongst several others. I called and spoke at length with the head tech down there.  Rick Florence was very helpful in redirecting how to go about it.  First, the University wants to know how you will benefit them. Be willing to accept weekend and evening concert tuning requirements, have three excellent letters of recommendation, and an outstanding cover letter.  They won't look at the resume unless they really like your cover letter and references.  It sounds like your experience is right up there, but make sure your resume is professional and to the point.  If the technician is still at the school to which you're applying, or if retired, find out who he/she is and by all means, give him/her a call.  When I applied at Univ. of Nebraska, I called Richard West and spoke to him about the pianos in his care, demands of the faculty, etc and proceeded to word my letter to "fit in" with their way of "doing business".  I mentioned nothing about salary demands and stated clearly that I would work the sometime strange hours that I had not previously been used to.  I wish I had done this in the beginning, because after rethinking my approach and talking to these nice folks, I was called for an interview and here I am and glad to be here. I hope this helps. Best of Luck, Paul T. Williams RPT Piano Technician School of Music 5 Westbrook Bldg. University of Nebraska Lincoln, NE 68588 pwilliams4@unl.edu