<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META content="text/html; charset=iso-8859-1" http-equiv=Content-Type> <META name=GENERATOR content="MSHTML 8.00.6001.19019"> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT size=2 face=Tahoma>    Those of you responsible for the new system, keep in mind we techs may not be as proficient in computer ways as you folks.  Some of us are older and need to be led by the hand.   Along with the improvements promised, we like simplicity, speed and ease of use.  User friendly is a good term to keep in mind.</FONT></DIV> <DIV><FONT size=2 face=Tahoma>    Mike Kurta, RPT</FONT></DIV> <DIV><FONT size=2 face=Tahoma>    N. Michigan chapter</FONT></DIV></BODY></HTML>