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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Actually, the “powers that be” was a phrase that I used and I said nothing scathing about anyone at all in that post. It was rather a plea to those who might be decision makers (since I didn’t know who that was by name) in this to reconsider the format. Let’s not confuse disagreement with disparagement. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>David Love<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>www.davidlovepianos.com<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] <b>On Behalf Of </b>Israel Stein<br><b>Sent:</b> Wednesday, March 09, 2011 8:14 PM<br><b>To:</b> pianotech@ptg.org<br><b>Subject:</b> Re: [pianotech] pianotech Digest, Vol 29, Issue 48<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>David,<br><br>I am wondering where you were with your "collegial, respectful and affectionate" remarks when all the complainers went after the "powers that be" - who have been working very hard for us - with rather scathing and intemperate remarks. Why didn't you preach to them about "collegiality and affection"? Oh, the hypocrisy! Our "friends" drove Allen Gilreath into a rather despairing state of mind - and now you dare preach to me about being "collegial, respectful and affectionate". In case you haven't noticed, I am seething with anger...<br><br>Israel Stein<br><br>On 3/9/2011 8:03 PM, <a href="mailto:pianotech-request@ptg.org">pianotech-request@ptg.org</a> wrote: <o:p></o:p></p><div><pre>On Mar 9, 2011, at 7:24 PM, Mike Spalding wrote:<o:p></o:p></pre><pre><o:p> </o:p></pre><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><pre><span class=moz-txt-citetags>> </span>Well, it was a long and somewhat annoyingly condescending journey<o:p></o:p></pre></blockquote><pre>Agreed. Wow is right. Israel, your information may be spot on, but the atmosphere, the context of your delivery is really off-putting to other human beings. Which, as you may have noticed, are important to have collegial and respectful and affectionate, even, relationships with. <o:p></o:p></pre><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><pre><span class=moz-txt-citetags>> </span>but we finally, in the last paragraph, got to the meat of the matter. By all means, lets have some preparation, explanation, tutorials, and help.<o:p></o:p></pre></blockquote><pre>Communication, empathy, thoughtfulness as well. Treat me like you want to be treated, folks.<o:p></o:p></pre><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><pre><span class=moz-txt-citetags>> </span><o:p></o:p></pre><pre><span class=moz-txt-citetags>> </span>On 3/9/2011 8:36 PM, Israel Stein wrote:<o:p></o:p></pre><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><pre><span class=moz-txt-citetags>>> </span><o:p></o:p></pre><pre><span class=moz-txt-citetags>>> </span>There is one thing for which I will fault the PTG administration with regard to this rollout. Much greater efforts should have been made to prepare the membership for it in terms of explaining exactly what is happening and why and offering tutorials in how to operate in this new environment. I suspect that had this been done, the change would not be so traumatic. Change is difficult, and people need to be prepared for it. It is not too late - an internal PR campaign needs to be launched explaining all these changes andn offering members help in adapting to them.<o:p></o:p></pre></blockquote></blockquote><pre>Agree 100% Excellent clarity. Good job.<o:p></o:p></pre><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><pre><span class=moz-txt-citetags>>> </span><o:p></o:p></pre><pre><span class=moz-txt-citetags>>> </span>I am posting this to both CAUT-L and Pianotech, and through bioth modes - e-mail and web-based. Let's see what happens...<o:p></o:p></pre></blockquote></blockquote><pre>Indeed....let's see.<o:p></o:p></pre><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><pre><span class=moz-txt-citetags>>> </span><o:p></o:p></pre><pre><span class=moz-txt-citetags>>> </span>Israel Stein<o:p></o:p></pre></blockquote></blockquote><pre>DA<o:p></o:p></pre><pre><o:p> </o:p></pre><pre><o:p> </o:p></pre></div><p class=MsoNormal><o:p> </o:p></p></div></body></html>