Hi Norman, I started that thread, although it morphed again and again, as do they all.  I see your point.  I've been not so happy wondering around the new site.  Hard to figure out, especially with attachments; sending or retrieving.. with lots of hunting and gathering....  I think this can be worked out, but when I need an answer right away, it's frustrating.  Perhaps I'll go back to the long distance phone calls,  and add a whole bunch of added expenses to the university.  That will make my Director really really happy, I'm sure. In short, the short-comings of the site may well have been eliminated by trying it out first with some technocrats, before dumping on us all at once! Still unsure on who was asked of these changes...Wasn't me. But then again, I'm not one of the "know-it-alls".  I just need answers as fast as possible. Paul <table width=100%> <tr valign=top> <td>From: <td>Norman Cantrell <normancantrell@sbcglobal.net> <tr valign=top> <td>To: <td>CAUT <caut@ptg.org> <tr valign=top> <td>Date: <td>03/09/2011 01:23 PM <tr valign=top> <td>Subject: <td>Re: [CAUT] So when does this go away?</table> <hr noshade> <table> <tr valign=top> <td>Dear list   A few weeks ago a thread begin regarding a potentiall bum set of New York S & S Hammers that were being installed.  The ensuing discussion covered a myriad of suggestions and points of view.  Many of the posts included ways to work with the existing hammers to improve the tone in the venue in which the piano was located.  There were a few suggestions to start over with new hammers but the merits of that approach, the costs involved and the time factors were all weighed against any possible action to be taken.   Why is it that we are all patient to let new parts settle in, new strings stretch,  the regulation be refined after playing and the voicing be changed to meet the needs of the performance hall, priorities of the piano and its role in the particular setting all the while realizing that the piano is never exactly what we would like and there is always room tweak a couple more things if only we had the time and funding to do so.   We have all poured our hearts and sould into a piano only to have the visiting artist give us a shrug of tepid acceptance of our work.   I would ask that you give the new PTG website time to evolve and change.  It is trying to find its voice in our marketplace.  We will have a few ringing dampers, sticking keys and voicing issues as we go along but over time we will all get there.  Creative comments are much easier to deal with from the pianists than a simple, "I don't like it."  The same is true in this case as well.   Thanks for your paitence.   Regards     Norman Cantrell, South Central Regional Vice President</table>