<HTML><HEAD> <META http-equiv=Content-Type content="text/html;= charset=iso-8859-1"> <META content="MSHTML 6.00.2800.1491" name=GENERATOR></HEAD> <BODY id=role_body style="FONT-SIZE: 10pt; COLOR: #000000;= FONT-FAMILY: Arial" bottomMargin=7 leftMargin=7 topMargin=7= rightMargin=7><BR>Hey Brad,<BR><BR>Your website is= amazing.  How long have you been using it and do= customers actually use it?   How did you go about= setting it up?   <BR><BR>David= Ilvedson<BR><BR><BR><BR> <DIV style="PADDING-RIGHT: 5px; PADDING-LEFT: 5px;= PADDING-BOTTOM: 5px; BORDER-LEFT: #000000 3px solid;= PADDING-TOP: 5px"> <HR> Original message<BR>From: Brad Smith, RPT= <STAFF@SMITHPIANO.COM><BR>To: College and University Technicians= <CAUT@PTG.ORG><BR>Received: Mon, 7 Mar 2005 22:14:11= -0500<BR>Subject: RE: [CAUT] William Wolfram<BR><BR> <DIV align=left><SPAN class=218360903-08032005>Right on= David!  </SPAN></DIV> <DIV><SPAN class=218360903-08032005>Wim, we seldom get 'our= day in court' even if we are right. </SPAN></DIV> <DIV><SPAN class=218360903-08032005>Sincerely seeking specific= feedback eases tension, and helps us diagnose both pianist and= piano.</SPAN></DIV> <DIV><SPAN class=218360903-08032005>Most of all they feel= 'heard', and it tends to change their 'hearing'. </SPAN></DIV> <DIV><SPAN class=218360903-08032005></SPAN> </DIV> <DIV>Brad Smith, RPT<BR><A= href="http://www.smithpiano.com/">www.smithpiano.com</A><BR>&nbs= p; </DIV> <BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px"> <DIV class=OutlookMessageHeader dir=ltr align=left><FONT= face=Tahoma>-----Original Message-----<BR><B>From:</B> David= Ilvedson [mailto:ilvey@sbcglobal.net]<BR><B>Sent:</B> Monday,= March 07, 2005 8:49 PM<BR><B>To:</B>= caut@ptg.org<BR><B>Subject:</B> RE: [CAUT] William= Wolfram<BR><BR></FONT></DIV><BR>Wim,<BR><BR>It would be helpful= if the pianist had specific complaints.   Action too= heavy, unresponsive.. treble doesn't sustain...any chance of= conferring with the artist?  An email or letter, phone call= to him would probably make him feel like he's been taken= seriously and YOU want to fix the problems (if= any)...<BR><BR>David Ilvedson<BR><BR><BR><BR> <DIV style="PADDING-RIGHT: 5px; PADDING-LEFT: 5px;= PADDING-BOTTOM: 5px; BORDER-LEFT: #000000 3px solid;= PADDING-TOP: 5px"> <HR> Original message<BR>From: <WIMBLEES@AOL.COM><BR>To:= <CAUT@PTG.ORG><BR>Received: Mon, 7 Mar 2005 18:21:59= EST<BR>Subject: [CAUT] William Wolfram<BR><BR><FONT= id=role_document face=Arial color=#000000> <DIV align=left>The above named pianist played the Beethoven C= minor on the new Steinway, (the one I've been telling you= about), with the Alabama Symphony in our concert hall several= weeks ago. Unfortunately, after the concert, Mr. Wolfram= supposedly made the comment "I will never come to Tuscaloosa= again if I have to play on this instrument". What didn't help is= that our local paper's critic heard about the comment, and= trashed the instrument in the paper. </DIV> <DIV> </DIV> <DIV>Although I don't think the piano is as bad as it is being= made out to be, I am taking a lot of heat from the some of= the faculty members. I reminded them that 5 previous= concert artists didn't say anything about the piano. In fact,= two of them had their choice between our two grands, and chose= the new one.</DIV> <DIV> </DIV> <DIV>My question to you guys is this. Have any of you had any= experience dealing with Mr. Wolfram? I don't know the man, but= have heard he is young and inexperienced. I've heard, from you= guys, that the better players know how to play on any= piano, but the less experienced are= more critical.</DIV> <DIV> </DIV> <DIV>Wim <DIV><FONT lang=0 face=Arial PTSIZE="10"= FAMILY="SANSSERIF">Willem Blees, RPT<BR>Piano= Tuner/Technician<BR>School of Music<BR>University of= Alabama<BR>Tuscaloosa, AL= USA</FONT></DIV></DIV></FONT></DIV></BLOCKQUOTE></DIV></BODY></H= TML>