<html> Hi Jeff,              the piano probably needs rebuilding, I would definitely do some basic drying Asap but drying just at room temp and some air circulation. Evaluate in one month. Too many variables with this type of damage to give sensible predictions. If you are going to rebuild, I would wait a full year to see what damage shows up. For things like this, most Universities are self insured.  I had a problem in our Music Dept with some serious Vandalism.  The dept. paid a $5000 deductible.   All internal paper work, but the pianos got fixed. When they have private insurance most times there is a huge deductible. No real solutions, just observations. Roger At 11:21 AM 8/22/02 -0400, you wrote: <blockquote type=cite class=cite cite>List, I found out this morning that one of our Baldwin L's has been damaged over the summer.  I went into the classroom and found it sitting beneath an AC vent which has leaked all into the bass end of the keyboard and pinblock area.  Keys do not move, and there is still water standing on the plate. Haven't pulled anything yet.  I'm finding out about insurance coverage for something like this. This is my first such experience.  I would appreciate some advice from those of you who have experienced this, particularly in the CAUT situation. Get outside quotes?  Call Baldwin for assessment?  Can I simply dry out the action with my hair dryer?  Please advise me on anything to be aware of, mechanically and from the "compensation" end.  Private emails are fine if that is your preference. Piano was purchased along with 44 more Baldwins seven years ago at a ridiculous discount, therefore, if insurance coverage is limited to purchase price we may have a problem. Thanks, Jeff Jeff Tanner Piano Technician School of Music 813 Assembly ST University of South Carolina Columbia, SC 29208 (803)-777-4392 jtanner@mozart.sc.edu</blockquote> </html>