<HTML><HEAD> <META charset=UTF-8 http-equiv=Content-Type content="text/html; charse= t=utf-8"> <META content="MSHTML 6.00.2800.1106" name=GENERATOR></HEAD> <BODY style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; BACKGROUND-COLOR: #fffff= f"> <DIV> <DIV>In a message dated 11/26/2003 2:06:24 PM Central Standard Time, jminor@= uiuc.edu writes:</DIV> <BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue = 2px solid"><FONT face=Arial>Our department secretary forwarded a request f= or private tuning in his<BR>home recently. Here is the meat of our email exc= hange:<BR><BR>ME: I received your email from the music department. What kind= of piano do<BR>you own? Do you need a tuning only, or more extensive work? = I do some<BR>outside tuning, so let me know what you need.<BR><BR><BR>HIM: T= he piano is a small upright, I think I've heard it called a spinnet<BR>or so= mething, but I'm not familiar with piano lingo. I believe the brand<BR>is Ac= rosonic by Baldwin. It's fairly old, been in the family for a while<BR>and j= ust arrived at my house. As far as I can tell it only needs tuning. I<BR>jus= t learned that it's best to let the piano sit for a month and acclimate<BR>b= efore tuning it, but I'm not sure if that's accurate or not?<BR><BR>ME: Soun= ds fine. How about a tuning in a few weeks at x time and x date?<BR><BR>HIM:= How about giving me a price and some references I can call first?<BR><BR>[I= gave this quite a bit of thought and came up with the following]<BR><BR><BR= >ME: I assumed you had been referred to me. I do private tuning by referral<= BR>only. Sorry for the confusion.<BR><BR>END OF THE STORY!</FONT></BLOCKQUOT= E></DIV> <DIV>John</DIV> <DIV> </DIV> <DIV>If you were in private practice, this obviously would not have been a g= ood reply. But since you work for a university, I don't see any reason why y= our answer isn't appropriate. On the other hand, all you needed to do is giv= e your price, and tell him to call the music department. :)</= DIV> <DIV> </DIV> <DIV>Wim </DIV> <DIV> </DIV></BODY></HTML>