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<DIV><SPAN class=470154014-05022003><FONT face=Arial color=#0000ff =
size=2>Hi
Bob,</FONT></SPAN></DIV>
<DIV><SPAN class=470154014-05022003><FONT face=Arial color=#0000ff =
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=470154014-05022003><FONT face=Arial color=#0000ff =
size=2>I am a
contract by-the-hour technician, so it keeps things simple. =
</FONT></SPAN></DIV>
<DIV><SPAN class=470154014-05022003><FONT face=Arial color=#0000ff =
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=470154014-05022003><FONT face=Arial color=#0000ff =
size=2>"The
pianos were a little worse today, so they took more time than usual, so =
it will
cost a little more today."</FONT></SPAN></DIV>
<DIV><SPAN class=470154014-05022003><FONT face=Arial color=#0000ff =
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=470154014-05022003><FONT face=Arial color=#0000ff =
size=2>Or:</FONT></SPAN></DIV>
<DIV><SPAN class=470154014-05022003><FONT face=Arial color=#0000ff =
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=470154014-05022003><FONT face=Arial color=#0000ff =
size=2>"The
pianos were quite good today, so they took less time, so I was able to =
get
around to more of them."</FONT></SPAN></DIV>
<DIV><SPAN class=470154014-05022003><FONT face=Arial color=#0000ff =
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=470154014-05022003><FONT face=Arial color=#0000ff =
size=2>As
mentioned several weeks ago, I now use "by-the-hour" for in-home =
service. My
tuning appointments are a 1.5 hour minimum charge. Over that time, =
I bill
to the next .5 hour.</FONT></SPAN></DIV>
<DIV><SPAN class=470154014-05022003><FONT face=Arial color=#0000ff =
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=470154014-05022003><FONT face=Arial color=#0000ff =
size=2>Everyone seems to understands this, and both my clients and =
myself
appreciate when I don't go into lengthy technical
explanations </FONT></SPAN></DIV>
<DIV><SPAN class=470154014-05022003><FONT face=Arial color=#0000ff =
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=470154014-05022003><FONT face=Arial color=#0000ff =
size=2>Mark
Cramer,</FONT></SPAN></DIV>
<DIV><SPAN class=470154014-05022003><FONT face=Arial color=#0000ff =
size=2>Brandon University</FONT> </SPAN></DIV>
<BLOCKQUOTE>
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT =
face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> =
caut-bounces@ptg.org
[mailto:caut-bounces@ptg.org]<B>On Behalf Of </B>Caroline =
Hull<BR><B>Sent:</B>
Wednesday, February 05, 2003 12:44 AM<BR><B>To:</B>
caut@ptg.org<BR><B>Subject:</B> pitch raise<BR><BR></FONT></DIV>
<P>At the university where I provide service for fee work, I have just =
started
my round of tunings for the upcoming second semester. I am =
finding the
pitch has dropped an unusual amount since the last tuning. For =
all but
the recital hall pianos, the school asks me to tune once at the =
beginning of
the first semester and again at the beginning of the =
second. The
pitch on many of them so far has been close to -16 cents. (I =
think the
real cold weather we had recently may be the culprit, with heating =
units
running more and drying things out more.)</P>
<P>Of course this requires at least two full passes and will need a =
follow up
tuning (which may not be in the budget and therefore may not =
happen). I
always do two passes anyway even for just a few cents pitch change but =
this
seems more extreme. How do other service for fee techs =
handle the
charges on pitch raise situations like this. For my private =
customers I
charge an extra amount for pitch raises of this nature. </P>
<P>Bob Hull, RPT</P>
<P>Technician for Union University</P>
<P>Jackson, TN </P>
<P><BR>
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