<html>
<body>
Lance -<br>
While, to some degree, I understand and respect your reluctance to appear
to be casting aspersion on a particular brand, it strikes me as somewhat
bizarre that, as technicians, we seem to have no qualms about discussing
our fee structures (recently on pianotech), but we're afraid to speak
directly about our experiences, for fear of offending someone. We
live in fear, either of the customers who won't call back, or the dealers
or manufacturers, whom, we seem convinced, are ready to destroy us,
professionally, if we complain. To be sure, you're not alone
in this. What would happen if you just said, "This was a
..."?<br><br>
David Skolnik<br><br>
<br><br>
<br>
At 08:28 AM 11/17/2004 -0600, you wrote:<br><br>
<blockquote type=cite class=cite cite><font face="arial" size=2>I was
recently called out to a 7grand with a buzz. Names and brand will
be withheld to reduce my stress level. It turned out to be the back
duplex. There was so little bearing at the aliquot that the strings
could be moved back and fourth with a finger nail. After much
searching, I finally found, (and a local tech who works on these a lot
suggested/confirmed) that when the humidity went up, the strings touching
the aliquot were raised enough to buzz (at center of piano, around
F3). I called the factory and the tech said, sounds like a bearing
problem, plate position problem, etc. Send it back, well send
another. I did. Then, when the 2<sup>nd </sup>piano came in,
it had the <u>same</u> bearing problem, so I stopped, did not prep, just
called the factory. The dealer then called a second tech out who
threaded a strip of felt through the back duplex to prevent any ringing
at all. What effect does this have on the sound, etc. I
figure, if it was designed to ring, it should. Was this a good
solution and an ethical handling of the customer, who paid around
$28,000? Thanks. <br>
</font><br>
<font face="arial" size=2> <br>
</font><br>
<font face="Times New Roman, Times">Lance Lafargue</font>, RPT<br><br>
<font face="Times New Roman, Times">LAFARGUE PIANOS<br>
</font><br>
<font face="Times New Roman, Times">New Orleans</font> Chapter,
PTG<br><br>
<font face="Times New Roman, Times">985.72P.IANO<br>
</font><br>
<font face="arial" size=2><a href="mailto:llafargue@charter.net">llafargue@charter.net</a><br>
</font><br>
<font face="arial" size=2><a href="http://www.lafarguepianos.com/" eudora="autourl">www.lafarguepianos.com</a><br>
</font><br>
<font face="Times New Roman, Times"> <br>
</font><br>
<font face="Times New Roman, Times"> </font></blockquote></body>
</html>