<!doctype html public "-//W3C//DTD W3 HTML//EN"> <html><head><style type="text/css"></style><title>Re: [CAUT] Steinway Institutional Service Recommendations</title></head><body> <div>Hi Stan,</div> <div><br></div> <div>From the PTG Website:</div> <div><br></div> <div><font face="Verdana" size="-3" color="#000000"><b>Guidelines for Effective Institutional Piano Maintenance<br> </b><i>by the College and University Technicians Committee<br>  Meet the unique challenge of servicing large inventories with this helpful reference for technicians and administrators.</i></font></div> <div><br></div> <div>It is available on the PTG Website and costs $10.00 US.</div> <div><br></div> <div>Tom</div> <div><br></div> <blockquote type="cite" cite>Gentlemen and ladies,<br> <br> Would someone be so kind as to remind me whether Steinway publishes actual recommendations for institutional piano service?  I thought I recall some mention of this but I could be confusing it with the CAUT guidelines.<br> <br> I have been caring for a 6 year old 'B' at the Asper Jewish Community Campus here in Winnipeg, which is desperately in need of attention.  <br> This is a performance instrument in a small venue, which nevertheless can't project well to the back of the hall.<br> <br> Artists are generally polite, but when pressed, usually agree that the action is 'heavy and unresponsive' (I have the t/w numbers to support this, but won't bore you with them ... yet) coupled with relatively soft hammers.<br> <br> The challenge is to convince the generous donors of this instrument that further investment is necessary to bring out it's best.  I'd like to intersperse my recommendations with 'official' Steinway and PTG bulletins.<br> <br> I'd be very grateful for any suggestions.<br> <br> Best regards from the frozen Canadian prairie,<br> <br> Stan Kroeker, RPT<br> _______________________________________________<br> caut list info: https://www.moypiano.com/resources/#archives</blockquote> <div><br></div> </body> </html>