<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML xmlns="http://www.w3.org/TR/REC-html40" xmlns:v = "urn:schemas-microsoft-com:vml" xmlns:o = "urn:schemas-microsoft-com:office:office" xmlns:w = "urn:schemas-microsoft-com:office:word"><HEAD> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; = charset=us-ascii"> <TITLE>Message</TITLE> <META content=Word.Document name=ProgId> <META content="MSHTML 6.00.2900.2604" name=GENERATOR> <META content="Microsoft Word 10" name=Originator><LINK href="cid:filelist.xml@01C5315B.C9AB2A30" rel=File-List> <STYLE>  </STYLE> <![if mso 9]> <style> p.MsoNormal {margin-left:3.0pt;} </style> <![endif]></HEAD> <BODY lang=EN-US style="MARGIN: 3pt 3pt 0.75pt; tab-interval: .5in" = vLink=blue link=blue bgColor=white> <DIV>Jim,</DIV> <DIV> </DIV> <DIV> <DIV></DIV> <DIV>This should = not happen.  Please record the serial numbers and report them to the = Kawai service department.  They will pay = you to repair these pianos.  You should steam then ease the affected keys.</DIV> <DIV> </DIV> <DIV>If these kinds of things aren't reported, we = have no basis for complaining to the factory, so it really does help for you to = report the problem and get it fixed right away.</DIV> <DIV> </DIV> <DIV>Don Mannino RPT</DIV> <DIV>Kawai America</DIV> <DIV> </DIV></DIV> <BLOCKQUOTE dir=ltr style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000080 2px = solid; MARGIN-RIGHT: 0px"> <DIV></DIV> <DIV class=OutlookMessageHeader lang=en-us dir=ltr = align=left>-----Original Message----- From: caut-bounces@ptg.org [mailto:caut-bounces@ptg.org] On Behalf Of = Jim Busby Sent: Friday, March 25, 2005 3:58 PM To: = College and University Technicians Subject: RE: [CAUT] Pulley keys. </DIV> <DIV class=Section1> Thanks Hans,<o:p></o:p> <o:p> </o:p> These came = to us “right out of the box” so it must have been some new guy = at the factory. Guess I’ll have to buy a set of .125 (is that right?) pins and start = sizing all the new pianos…<o:p></o:p> <o:p> </o:p> Jim Busby <o:p></o:p> <o:p> </o:p> -----Original Message----- From: caut-bounces@ptg.org [mailto:caut-bounces@ptg.org] On Behalf Of Hans E = Sander Sent: Friday, March 25, 2005 = 1:44 PM To: caut@ptg.org Subject: RE: [CAUT] Pulley keys. <o:p> </o:p> <DIV> Hi Jim,<o:p></o:p></DIV> <DIV> The holes were drilled = consistent at the factory (believe me) but somebody later (maybe even in the = factory) removed, pulled the keys the wrong way. I have seen this many times.<o:p></o:p></DIV> <DIV> Hans Sander  >>> jim_busby@byu.edu 03/25/05 3:04 PM >>><o:p></o:p></DIV> <DIV> Hi Joe,<o:p></o:p> <o:p> </o:p> No, the holes aren’t consistent. In fact, if you insert a = “CF” tool you see that sometimes the hole is oblong from top to bottom and sometimes it is = oblong side to side. I’m not sure what’s happening. = <o:p></o:p> <o:p> </o:p> I know how to fix it, I’m just wondering why it is that way, and = frankly, our church buys thousands of these and I’m in a position to influence them. = <o:p></o:p> <o:p> </o:p> Regards,<o:p></o:p> Jim<o:p></o:p> <o:p> </o:p> -----Original Message----- From: caut-bounces@ptg.org [mailto:caut-bounces@ptg.org] On Behalf Of Joe And Penny Goss Sent: Friday, = March 25, 2005 12:47 PM To: = College and University Technicians Subject: Re: [CAUT] Pulley keys.<o:p></o:p> <o:p> </o:p> <DIV> Hi,<o:p></o:p></DIV> <DIV> Any chance they forgot to chance drill sizes at the = factory?<o:p></o:p></DIV> <DIV> If all are the same oversize this seems like a posibility.<o:p></o:p></DIV> <DIV> Joe Goss RPT Mother Goose Tools <A href="mailto:imatunr@srvinet.com">imatunr@srvinet.com</A> <A = href="http://www.mothergoosetools.com">www.mothergoosetools.com</A><o:p= ></o:p></DIV> <BLOCKQUOTE style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: = medium none; PADDING-LEFT: 4pt; PADDING-BOTTOM: 0in; MARGIN: 5pt 0in 5pt = 3.75pt; BORDER-LEFT: black 1.5pt solid; PADDING-TOP: 0in; BORDER-BOTTOM: = medium none"> <DIV> ----- Original Message ----- <o:p></o:p></DIV> <DIV style="font-color: black"> From: <A title=jim_busby@byu.edu href="mailto:jim_busby@byu.edu">Jim = Busby</A> <o:p></o:p></DIV> <DIV> To: <A title=caut@ptg.org href="mailto:caut@ptg.org">College and = University Technicians</A> <o:p></o:p></DIV> <DIV> Sent: Friday, = March 25, 2005 10:44 AM<o:p></o:p></DIV> <DIV> Subject: RE: = [CAUT] Pulley keys.<o:p></o:p></DIV> <DIV> <o:p> </o:p></DIV> List, (especially Don M.)<o:p></o:p> <o:p> </o:p> We just bought 9 new UST7s and all the keys are pulley! Not a huge = amount, but not acceptable. I wanted to size them but the pins are smaller than = what I have on hand. (.125 ??)  However, just to let you know how big the = holes were some of the Yamaha pins would fit = (.137)<o:p></o:p> <o:p> </o:p> My question is, has anyone else noticed this, and am I being too nitpicky. (since = this is only a vertical for heaven’s sakes…) Does this amount of = “pully-ness” really make that much of a difference in an upright used mainly for non majors?<o:p></o:p> <o:p> </o:p> Thanks,<o:p></o:p> <o:p> </o:p> Jim Busby RPT<o:p></o:p> BYU<o:p></o:p> <o:p> </o:p> <o:p> </o:p></BLOCKQUOTE></DIV></DIV></BLOC= KQUOTE></BODY></HTML>