<HTML>Wim, You wrote: <<But while we're on the subject of mailing out information, I think it would be better to mail information about our guidelines, and such, to the chairman of departments, or even deans. If something is sitting on someone's desk, it will get more attention, than if it appears on the screen. Now, we can ask them to access our web page for details of the information, but the initial contact should be in the form of a brochure and accompanying letter. It might cost us a little more in the short run, but in the long run, it could be much more beneficial. What do you think>> You're right.   Jeffrey Kempton made this point pretty clearly at the symposium - that we cannot expect administrators to be in a position to know anything about piano service, given the diverse backgrounds they come from.  We are looking to see what is available for this fall, and I hope we can see it clear to do an annual mailing.  Bill Shull Bill In a message dated 7/3/02 8:49:16 AM Pacific Daylight Time, Wimblees@aol.com writes: </HTML>