<html>
<body>
As usual. :-) Thanks, Don. <br><br>
Avery <br><br>
At 10:10 PM 3/25/2005, you wrote:<br>
<blockquote type=cite class=cite cite="">At 06:36 PM 3/25/2005, you
wrote:<br>
<blockquote type=cite class=cite cite=""><font color="#000080">Jim,<br>
</font> <br>
<font color="#000080">This should not happen. Please record the
serial numbers and report them to the Kawai service department.
They will pay you to repair these pianos. You should steam then
ease the affected keys.<br>
</font> <br>
<font color="#000080">If these kinds of things aren't reported, we have
no basis for complaining to the factory, so it really does help for you
to report the problem and get it fixed right away.<br>
</font> <br>
<font color="#000080">Don Mannino RPT<br>
Kawai America</font></blockquote><br><br>
Now that's service support. </blockquote></body>
</html>