<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 6.00.2800.1226" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><SPAN class=071181016-16092003><FONT face=Garamond color=#800000>Ed,</FONT></SPAN></DIV> <DIV><SPAN class=071181016-16092003><FONT face=Garamond color=#800000></FONT></SPAN> </DIV> <DIV><SPAN class=071181016-16092003><FONT face=Garamond = color=#800000>You could change your phone number real quick. :-)</FONT></SPAN></DIV> <DIV><SPAN class=071181016-16092003><FONT face=Garamond color=#800000></FONT></SPAN> </DIV> <DIV><SPAN class=071181016-16092003><FONT face=Garamond = color=#800000>Alan McCoy</FONT></SPAN></DIV> <BLOCKQUOTE dir=ltr style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #800000 2px = solid; MARGIN-RIGHT: 0px"> <DIV class=OutlookMessageHeader dir=ltr align=left><FONT = face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> = caut-bounces@ptg.org [mailto:caut-bounces@ptg.org]<B>On Behalf Of </B>Ed = Sutton<BR><B>Sent:</B> Tuesday, September 16, 2003 5:41 AM<BR><B>To:</B> College and = University Technicians<BR><B>Subject:</B> Tuning Steinway = Verticals<BR><BR></FONT></DIV> <DIV><FONT face=Arial size=2>Michelle-</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Yesterday I ran into my = customer who has a new Steinway vertical, and he threatened to call for a tuning appointment. </FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Now that you have been shepherdess of = a flock of S & S verticals for 3 years, would you please honor us with = your wisdom on this topic?</FONT></DIV> <DIV> </DIV> <DIV><FONT face=Arial size=2>Thank you.</FONT></DIV> <DIV> </DIV> <DIV><FONT face=Arial = size=2>Ed</FONT> </DIV></BLOCKQUOTE></BODY></HTML>